Established over 30 years, Tania Brown Limited are a Clinical Case Management and Expert Witness company offering the highest standards of care and support to clients with serious injuries.
We are looking to recruit a maternity cover Case Management Co-Ordinator to join our busy team within our offices in Wigan.
This role is to work alongside the case managers, providing full recruitment, selection, onboarding and training processes for care and support teams to meet the individual clients’ needs. To provide HR support, including supervision, ongoing training and development reviews, conducting and overseeing any disciplinary, grievance and termination matters. To provide advice and guidance to case managers / admin team on issues as required. To complete ad-hoc tasks as requested from case managers.
What you'll be working:
* Part time 25 hours per week over 4 days
* Office based
* Salary of £25k to £28k pro rata depending on experience
* Enhanced holiday allowance
* Employee benefits
* Maternity cover position – Start date 6th May 2025
* Possible travel to client's home address
What you'll be doing:
Some of the main roles & responsibilities:
* To assist the case manager in the Adhoc duties relating to specific, specialised research and costings for clients Re: health professionals, holidays and other related tasks.
* To review, reconcile and examine support worker documentation and invoices/ timesheets. To alert case managers to any pertinent issues arising within the documentation.
* To act as a contact when requested by the case manager between the case manager and support workers, IDT/MDT, GPs, educational establishments, deputies, solicitors, ensuring open, effective and accurate written and verbal communication.
* To manage the recruitment of support workers. To draw up all relevant recruitment documentation. To process applications for employment, to assist with arrangements for interview, to shortlist candidates to an agreed set of criteria, to assist in interviewing candidates and to assist in the employment processes for successful candidates.
* To audit and manage the training of support workers on an ongoing basis.
* To arrange/manage or delegate the service of client equipment/insurances when required.
* To manage own CPD, participate in the identification of personal training needs and to attend any courses required as part of your PDP identified in the appraisal process as detailed in the employee handbook.
* To comply with all matters relating to GDPR within both service delivery and supervision of employees.
* To operate within a legal framework encompassing statutory, organisational policy and guidelines.
Please refer to the attached job description for full roles and responsibilities.
What you'll have:
Professional Qualifications:
• Minimum C Grade GCSE, English and Maths
• NVQ Level 2/3 in Health & Social Care desirable
• Degree in broadly related field desirable
• Must hold a full and clean driving license
Experience:
• Will ideally have experience of recruiting and onboarding
• Must have experience within the care industry and working with those with complex needs
• Must have experience of rota management, staff management and annual leave management
• Must have HR experience, including management of disciplinaries, grievances, and performance management
Please note we do not offer sponsorship
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