About This Role
We are seeking a skilled and dedicated Empowering Customer Experience Manager to join our team. As part of this role, you will be responsible for leading a team that empowers customers to live their best life in a home-like environment where they feel a sense of belonging.
Key Responsibilities
* Lead and manage a team to deliver exceptional customer experiences.
* Develop and implement strategies to create a warm and welcoming environment for customers.
Benefits
* A competitive salary of approximately £28,000 (pro rata) per annum.
* A Health Cash Plan to support your overall well-being.
* An on-call shift payment of £14.30 per 8-hour session.
* Occasional Sleep-in shifts paid at an additional £50 per shift.
About Our Team
This is a permanent part-time position, with a weekly commitment of circa 22.5 hours. You will be working as part of a supportive and dynamic team, contributing to the delivery of excellent customer services in East Ipswich. We offer great benefits and opportunities for growth and development.