Job summary PriDerm Community Dermatology Service are looking to recruit an administrator to work within their admin team, part time in the afternoons 12.30pm - 17.30pm Monday to Thursday. Working in a friendly environment, the role will play an integral part of the admin team. This is a non NHS Pension role Main duties of the job The main tasks will be to respond to telephone calls in a timely, professional and helpful manner, to take messages with accuracy and obtaining sufficient patient details. Your responsibilities will be to ensure that all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion this also includes patients being booked into cancellation slots at short notice as required. About us PriDerm Community Dermatology Service, provide Dermatology care to the local community in North Kirklees. Date posted 13 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A1533-25-0002 Job locations Birkenshaw Health Centre Town Street Birkenshaw Bradford West Yorkshire BD112HX Job description Job responsibilities Ensure an effective and efficient telephone service is provided to patients and any other parties who contact the service. Respond to telephone calls in a timely, professional and helpful manner. Take message ensuing accuracy of details prompt and appropriately. Obtain sufficient patient details including a name, reference and contact telephone number for all callers. Deal with all general enquiries, explain procedures and make new and followup appointments. Using your own judgement and communication skills, ensure that patients with no prior appointment but who need an urgent consultation are seen in a logical and non-disruptive manner. Explain PriDerm service arrangement and formal requirements to new patients and ensure procedures are completed. Help to ensure all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion. Ensure patients are booked into cancellation slots at short notice as required. Ensure correspondence, reports, reports etc. Are filled promptly and in the correct records, ensuring that all recent correspondence is available when patients attend their consultation. Scanning and filling Updating medical records as directed by the partners. Complete all admin work for month end including 18 week waits, read codes, follow ups and discharges. Ensuring all test results are present for consultations Ensuring all referral letters are present for consultations Job description Job responsibilities Ensure an effective and efficient telephone service is provided to patients and any other parties who contact the service. Respond to telephone calls in a timely, professional and helpful manner. Take message ensuing accuracy of details prompt and appropriately. Obtain sufficient patient details including a name, reference and contact telephone number for all callers. Deal with all general enquiries, explain procedures and make new and followup appointments. Using your own judgement and communication skills, ensure that patients with no prior appointment but who need an urgent consultation are seen in a logical and non-disruptive manner. Explain PriDerm service arrangement and formal requirements to new patients and ensure procedures are completed. Help to ensure all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion. Ensure patients are booked into cancellation slots at short notice as required. Ensure correspondence, reports, reports etc. Are filled promptly and in the correct records, ensuring that all recent correspondence is available when patients attend their consultation. Scanning and filling Updating medical records as directed by the partners. Complete all admin work for month end including 18 week waits, read codes, follow ups and discharges. Ensuring all test results are present for consultations Ensuring all referral letters are present for consultations Person Specification Experience Essential Excellent telephone manner Good communication and interpersonal skills Ability to organise and priorities a varied workload Good at working within a ream and on own initiative Full Drivers Licence with business insurance Person Specification Experience Essential Excellent telephone manner Good communication and interpersonal skills Ability to organise and priorities a varied workload Good at working within a ream and on own initiative Full Drivers Licence with business insurance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Blackburn Road Medical Centre Address Birkenshaw Health Centre Town Street Birkenshaw Bradford West Yorkshire BD112HX Employer's website https://www.blackburnroadmedical.co.uk/ (Opens in a new tab)