The NHS Black Country Integrated Care Board (ICB) is seeking a Commissioning Manager to work within the team in Walsall. The post will be responsible for commissioning a wide range of services to meet the health needs of the local population, with a main focus on services for children, young people, families, and women's health. Putting children first is a key priority for Walsall, with high demand for services and a high level of deprivation and poverty.
The role will work closely with Children's Commissioners at Walsall Council and the Walsall Together partnership to support the development and implementation of integrated health and care models. The role will also liaise with clinical and quality teams to understand the needs of vulnerable children and ensure that these are taken into account in the development of services and pathways.
The successful postholder will have experience of commissioning in the field of health and care and a strong commitment to improving outcomes for local people. Experience of commissioning services for children and young people is desirable but not essential. The postholder will be required to work in partnership and will have excellent collaboration and negotiation skills.
Main duties of the job
* To develop highly complex strategic and operational plans relating to commissioning programmes to improve the health outcomes of the Place population.
* To lead the business planning process for the transformational commissioning plans services.
* To develop local services to provide support for patients.
* To take responsibility for the management and evaluation of new and existing projects across the commissioning agenda.
* To ensure that all aspects of the commissioning process contribute to the reduction of inequity of service provision.
* To research best practice and benchmarking information and use this to inform commissioning locally.
* To establish and support a range of networks, meetings and forums to ensure delivery under the key aspects of the strategy.
* To make decisions on a range of highly complex project issues where there may be more than one course of action to be responsible for interpreting national guidance as the expert in commissioning services.
* To develop tools to be shared across local agencies (health, social services, education, local authority including public health, voluntary sector) for assessing and responding to service need.
* To identify the different roles of those within the community, such as Clinical Commissioning Groups, as well as community groups and individuals and build local alliances across all stakeholders.
* To provide senior commissioning support to ICB contract and quality review processes including the preparation of information and any reports required to facilitate discussion at these meetings.
* To be responsible for monitoring spend against commissioning plans for the commissioning portfolio for which they are responsible.
* To prepare business cases for change that are properly constructed and costed.
* To provide and receive highly complex sensitive or contentious information to and from commissioners and providers where there may be barriers to understanding and agreement or cooperation required, such as contract negotiations.
* To persuade Governing Body, Commissioning Committee and senior managers of the importance of the initiative/programme, to negotiate with and motivate on project delivery, including linking in with other initiatives, very sensitive information about performance and change; Make formal presentations to large groups.
* To promote the development of integrated services.
* To develop systems and processes to ensure the engagement of a wide variety of stakeholders in the development of a wide variety of commissioning strategies and identifying future priorities.
* To work with local communities to develop their capacity and enable them to participate in the formulation of commissioning plans and setting of priorities.
* To work with local community groups to establish patterns of need for the different communities and ensure services reflect these needs.
* To work in close collaboration with colleagues with direct responsibility for acute, mental health and specialised services.
* To develop commissioning policy for the ICB that relates to patient services and engages with Providers and other stakeholders and addresses key national policy requirements. Responding to requests, queries and questions from regional and national tiers of NHSE.
* To develop mechanisms to develop local service strategy and policy and share and implement good practice locally and nationally.
* To keep up with and disseminate best practice.
* To lead and facilitate the development and implementation of QIPP initiatives. Working effectively with all stakeholders - negotiating / influencing to secure delivery of changes.
* To rapidly identify the training requirements of new models of care to be commissioned that assist in the upskilling of professionals, working with the appropriate providers in the implementation of training requirements.
* To co-ordinate commissioning meetings and activities with appropriate programme board and any other sub-groups.
* To undertake and commission relevant research to promote evidence-based commissioning, including the undertaking of complex audits and surveys relevant to the programme.
Person Specification
Skills and Knowledge
* Relevant knowledge of NHS policy direction including NHS five year forward view and Care Act and NHS Constitution.
* Good understanding of demand management policies and procedures including waiting list management.
* Robust understanding of Healthcare Commissioning.
* Demonstrable capability to plan and deliver over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
* Good understanding of the impact of health inequalities on commissioning.
* Ability to work within and lead cross functional working and project groups.
* Awareness of the broad strategic direction of the organisation.
* Highly developed understanding of the public sector.
* Excellent writing skills, including the ability to summarise information and key issues for senior stakeholders and a broad range of stakeholders.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
* Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
* Demonstrable capability to act upon incomplete information, using experience to make inferences and decision making.
* Numerate and able to understand complex financial issues.
* Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
* Working knowledge of Microsoft Office.
* Able to interpret national guidelines on behalf of the ICB and translate these into workable commissioning action plans.
* Able to demonstrate the capability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Experience
* Significant experience of successfully operating in a politically sensitive environment.
* Experience of reducing health inequalities.
* Demonstrable experience of co-ordinating highly complex projects in challenging environments.
* Experience of working with clinicians in primary and secondary care settings to bring care closer to home.
* Demonstrable experience in a Healthcare environment preferably in a commissioning service.
* Demonstrable experience in change management.
* Experience of managing and mitigating risk.
* Experience of drafting briefing papers and correspondence at senior level.
* Experience of successfully monitoring and working within budgets and business planning processes.
* Experience of working within a clinical environment.
Qualifications
* First degree or equivalent experience, plus additional experience in commissioning, plus further specialist knowledge in management to Masters level or equivalent.
* Evidence of continued professional development.
* Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
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