Job summary We are recruiting for Porters who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Are you looking for an opportunity to provide excellent care to our patients? An opportunity has arisen within the portering department at East & North Hertfordshire NHS Trust for a general porter to join our team at Lister Hospital. You will have a polite and responsive approach to patients, visitors, and staff, with the ability to work a rotating shift pattern to meet the needs of our service. Previous experience in a hospital or customer focused role is desirable but not essential as full training is given. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will move patients by bed, wheelchairs, and trolleys, change medical gases, collect blood products, take specimens to the pathology lab, take deceased to the mortuary and full training will be provided. You will also need to be flexible as we are a 24/7 department 365 days of the year Be familiar with appropriate Health and Safety Policies and Procedure Take reasonable care of yourself and anybody who may be affected by your actions / non-actions Co-operate with the Trust in maintaining suitable standards of Health and Safety including adhering to all Trust Policies and Procedures, always work in compliance with rules and working practices. Report all unsafe situations, incidents and accidents to your supervisor or Manager. Participate in training as appropriate and put your skills and knowledge into practice.Training will be identified and carried out to fulfil the requirements of this job description Any other duties as appropriate to the grade that may be determined from time to time. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 15 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 361-6910321 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Previous Experience Essential Previous experience of working in a related field. Skills / Ability / Knowledge Essential Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels. Must have the ability to remain positive and constructive even under pressure. Must be confident in giving advice to service users and able to deal calmly and effectively with complaints Desirable Knowledge of Health and Safety requirement Qualifications/Training Essential English language & maths to GCSE level or equivalent Willingness to undertake training necessary for the role Desirable Qualifications credits framework (QCF) or NVQ level 2 Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Person Specification Previous Experience Essential Previous experience of working in a related field. Skills / Ability / Knowledge Essential Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels. Must have the ability to remain positive and constructive even under pressure. Must be confident in giving advice to service users and able to deal calmly and effectively with complaints Desirable Knowledge of Health and Safety requirement Qualifications/Training Essential English language & maths to GCSE level or equivalent Willingness to undertake training necessary for the role Desirable Qualifications credits framework (QCF) or NVQ level 2 Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)