We are looking for motivated, career-driven candidates to expand our administrative operations team based at our Head Office in Chesterfield.
What we offer:
* Competitive start salary of £24,960.00.
* Generous holiday allowance – 33 days including bank holidays which increases with length of service.
* Company pension scheme.
* Health care cash plan.
* Employee assistance program (EAP).
* Life assurance cover.
* Company events.
Evolution is the largest motor finance broker in the UK. Since our formation in 2002, we have transformed from a traditional motor finance brokerage into a technology-led firm with systems and technology capabilities that are designed to put the customer first and help our partnerships to grow.
Working as part of an energetic and driven team, you will be responsible for maintaining the professional and excellent reputation of the company, liaising directly with our internal teams, customers, partners, lenders, dealers, and Evolution account managers.
Key Responsibilities:
* Working closely with the underwriting team to process finance applications efficiently and accurately.
* Arrange and upload documentation, checking for accuracy which may include checking proof of ID, identifying errors, discrepancies, vulnerability, and fraud.
* Handle internal calls and email queries from other departments, funders, and stakeholders.
* Maintain confidentiality over personal data and information relating to our partnerships and customers.
* Process large volumes of work in line with company SLA’s and quality standards.
* Maintain professional standards by keeping up to date with internal training and company policies.
What we are looking for – The Best!
* Great customer service skills
* Good IT skills including Microsoft Excel and Outlook
* Good organisational skills
* Excellent communication skills
* Regulatory knowledge and understanding
* Ability to remain calm under pressure
* Positive attitude
* Attention to detail
* Ability to work shift patterns between 8.30am and 7pm and one weekend day per week (with one weekend day and one week day off)
* Ability to commute to our Chesterfield office (S41 9AZ)
To apply, please submit your CV and cover letter detailing your experience and why you are a perfect fit for our team.
At Evolution we celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: £24,960.00 per year
Additional pay:
* Performance bonus
Schedule:
* Weekend availability
Ability to commute/relocate:
* Chesterfield, S41 9AZ: reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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