Would you like to advance your career in a supportive organisation with services used by millions of people every day?
Do you have a passion for Cloud Operations?
If so, we would love to hear from you!
You’ll get to work within one of our agile Cloud teams that are using modern and exciting technologies and currently rebuilding Driver and Vehicle Licensing Agency's (DVLA’s) services leveraging a cloud-first approach using AWS and Azure technologies. You will have responsibility for Cloud FinOps capability in the organisation to support the business growth in this area, working with multiple teams within Cloud and the wider organisation.
Working in Cloud Operations, you’ll get to work across a wide range of systems and environments, using your technical skills for financial modelling, forecasting and budget management. You will have an understanding of infrastructure components and AWS / Azure cloud platforms. You will also build relationships and liaise with multiple areas in DVLA such as Commercial teams, Product Owners and 3rd Party suppliers.
As a Cloud team, we’re responsible for designing, building, and operating cloud infrastructure on AWS and/or Azure and within Cloud Operations we focus on managing costs, ensuring financial optimisation, monitoring and analysing cloud spending, reviewing new offerings, generating reports / insights.
We're constantly investing in our Cloud Platform so our application teams can build scalable, secure, and resilient systems, capable of supporting millions of transactions for UK Citizens.
Responsibilities
Your responsibilities will include but will not be limited to:
* Providing specialist technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement
* Being responsible for preparations and support of IT operations solutions and services - physical or virtual - according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle
* Coaching and mentoring junior team members
* Assisting in the provision of first-class services and consistent levels of capability, as required by the organisation
* Identifying and owning issues and risks associated with work
* Diagnosing and prioritising complex incidents, investigating their causes and finding resolutions
* Analysing and assessing impact, and developing and documenting change requests
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .