Multimodal Freight Forwarding Operator/Customer Services. In this role you will be handling both imports and exports groupage and full loads shipments across all modalities: Road, Sea and Airfreight. The ideal candidate will be able to communicate effectively in a professional manner with customers to ensure their quotations and traffic requirements are fulfilled in line with their booking instructions. Duties: Issuing quotations to both new and existing clients Take bookings from customers ensuring that their requirements can be met. Ensure that the company operates within all agreed operational procedures Prepare correct documentation to the Warehouse/Haulage/Distribution/Shipping department for loading/off-loading cargo to vehicles, in a timely manner, ensuring all hazardous requirements are met. Perform and correctly implement General Administration, e.g. invoicing; queries; daily ETA Checks in accordance with departmental requirements. Communicate efficiently with internal departments, partners, customers, suppliers and other offices, as required by operational procedures. Collate, prepare and issue all shipping documentation in accordance to the shipment in hand. Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements Customer focus and resolving queries Maximizing profitability by serving new and existing Client base. Liaise with overseas Agents in regards to Quotes, movements, clearances and compliance. Requirements ; Minimum of 2-5 years of FREIGHT experience, full of Import/Export knowledge, strong negotiation & communication skills. Attention to detail is paramount. Able to prioritize own workload, work to deadlines and be a team player to achieve efficiency. Additional Monday to Friday 9am-17:00hrs (1 hour lunch) Salary Band : £depending on experience Holidays: 208 Pension (autoenrollment after 3 months) This position is live now for you