Job ref: JAN20256538 Job Title: Retirement Scheme Manager Location: Dundee - Joan Bartlett House Hours: 16 hours per week over 4 days Salary: £10,930.74 - £11,831.31 per annum Closing Date: 12 noon on Friday 7th February 2025 Come and join us Caledonia Housing Group - ranked as one of the top 25 Housing Associations and Scottish companies to work for in 2024. Caledonia Housing Association has the vision of providing “Homes and Services that make life better” and we have ambitious goals to revolutionise the customer service we provide. By streamlining processes and procedures we aim to improve the customer experience of tenants and service users across the Group. We operate across 8 local authorities and manage over 5,200 affordable homes and offers services to over 2,000 private owners. We are committed to tackling inequality and housing needs across the Highlands, Tayside, Perthshire and Dunbartonshire. Benefits As a Caledonia Housing Group employee you will enjoy a fantastic range of benefits including: Ongoing investment in your personal development with access to internal and external training qualifications Annual Leave entitlement starting at 36 days per year (increases with length of service) We promote work-life balance Generous contributory pension scheme Health benefit of up to £300 per year which includes a gym membership, fitness equipment or health insurance Wellbeing services offering support and confidential advice for you when you most need it including counselling and in-house mental health first aiders Volunteering opportunities As an inclusive employer, we’re open to having a conversation with you about flexible working. About the role We are currently looking for an enthusiastic and motivated individual to manage our retirement housing development at Joan Bartlett House in Dundee. In this varied and rewarding role the key responsibilities are to: Assist tenants with a wide range of housing management issues Report and arrange repairs to ensure the development is maintained to a high standard Promote the development to prospective tenants Test emergency alarm and call systems Occasionally assist with emergencies. Provide occasional holiday and sickness absence cover within our other retirement housing developments The successful candidate will be an excellent communicator with a professional, customer-focused manner. You will have experience of working with people with a range of needs to provide guidance and support within Social Housing or a similar customer service environment. You will be able to use your initiative and organisational skills in the day to day running of the scheme, and you will have strong administrative skills to ensure that all systems and processes are maintained to a high standard. Additionally, your ability to assess situations quickly is essential, as well as being able to prioritise, adapt to a changing environment and demonstrate flexibility. This role is eligible for an Essential Car User Allowance of £990 per annum (pro rata) and business mileage. A full UK driving licence and access to own vehicle is essential for this role. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Suitable candidates will be interviewed during the recruitment campaign. If you would like to be part of a supportive and flexible work environment, while being part of an organisation committed to making a difference please click on the ‘Apply’ link or visit the ‘Join Us’ section of our website www.caledoniaha.co.uk A registered charity no: SCO 13988. Caledonia strives to be an equal opportunities employer and welcomes applications from all sections of the community. A Registered Scottish Charity No SCO13988.