Job Req Number: 86040 Time Type: Full Time Trainee Freight Forwarder Are you ready to make a real difference in the way the world moves? DSV is growing, and we're looking for ambitious individuals to join our team Learn more about DSV through the links at the bottom of the page. DSV is recruiting for a Trainee Freight Forwarder at Mercia Park, working within the Irish department. We are looking for an individual with an interest in a career in Freight and the desire to learn After completing a successful probationary period, you'll have the opportunity to join our “Young DSV” programme, designed to support your development and understanding of logistics on a global scale. This role will involve a variety of key tasks every day. While not an exhaustive list, here’s a look at what your day-to-day might include: Deliver excellent customer service for both Import and Export shipments. Liaise with customers and colleagues via phone and email to ensure smooth communication. Update and verify information on our DSV system— full training will be provided. Plan trailers for both Northern Ireland and Ireland for export. Provide Proof of Delivery (POD) to customers and overseas offices. Resolve queries and ensure any issues are followed up. Ensure shipments are processed efficiently and follow up on collections and deliveries. Perform general administrative tasks to keep everything running smoothly. Skills And Competencies Customer-focused mindset with strong communication skills. Reliability and punctuality are key. Good IT skills and the ability to quickly learn new systems. Attention to detail and the ability to problem-solve. Adaptable and flexible approach to work. What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95 countries. Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see here. Be part of a company that has strong company values, to find out more about DSV, including our Values, click here. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Eyecare Voucher Scheme We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact ukierecruitmentdsv.com to discuss DSV Careers If you want to know a bit about DSV Careers, please see below Links: Link 1 - https://www.youtube.com/watch?v1QJLhUSBN_0 Link 2 - https://www.dsv.com/en/sustainability-esg Link 3 - https://www.dsv.com/en/about-dsv Link 4 - https://www.youtube.com/watch?vSnMpG10Po3w DSV – Global Transport and Logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.