Northumbria Healthcare NHS Foundation Trust
We are looking for an enthusiastic and motivated Clerical Officer to join our busy admin team within Mental Health Services for Older People at North Tyneside General Hospital.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
Knowledge of IT packages and applications is essential. G2 and SystmOne software knowledge desirable but training will be provided. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.
Job responsibilities
To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries. To cover for other Band 2 Clerical jobs as required.
Person Specification
Qualifications
1. Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills.
2. NVQ Level 2 in customer care/admin or equivalent experience.
3. RSA 3/OCR (or equivalent).
4. Knowledge of Medical Terminology & procedures.
5. ECDL.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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