About this Position
Technology is at the heart of everything we do, and as a Junior Systems Engineer, you’ll play a vital role in ensuring our computers, software, and networks run seamlessly. You’ll be the friendly, knowledgeable expert who troubleshoots issues, maintains essential systems, and supports colleagues with their IT needs—helping them stay connected and productive every day.
What you’ll do:
* Be the go-to person for troubleshooting technical issues, responding to requests via our Service Desk, and ensuring swift, effective resolutions. If a challenge is more complex, you’ll escalate it to the right teams while keeping users updated.
* Set up, maintain, and troubleshoot devices, from PCs and laptops to software applications and network systems—making sure everything runs smoothly.
* Keep an eye on system performance, track trends, and share insights that help improve efficiency and prevent future issues.
* Communicate clearly and professionally with colleagues, offering helpful guidance, timely updates, and ensuring their IT experience is seamless and stress-free.
* Work closely with teams across the business—locally and internationally—bringing your technical skills to exciting IT projects and new technology implementations.
* Follow company policies, maintain clear documentation, and uphold performance standards to ensure smooth operations and top-tier IT support.
* Stay up to date with the latest technology trends, expand your skills, and build a rewarding career in IT.
What makes you a good fit:
* Thrive in a collaborative environment, working with colleagues to find the best solutions.
* You have strong interpersonal skills and enjoy helping others with their tech needs.
* A background in IT, including PC builds, operating system installations, application setup, and user support.
* CompTIA or an equivalent certification, plus excellent oral and written communication skills.
* You take initiative, solve problems, and are always eager to learn and grow.
If you're ready to kickstart your career in IT and want to be part of a supportive, forward-thinking team, apply today!
Some perks of joining Henkel:
* Flexible work scheme with flexible hours, hybrid and work from anywhere policies.
* Diverse national and international growth opportunities.
* Globally wellbeing standards with health and preventive care programs.
* Gender-neutral parental leave for a minimum of 8 weeks.
* Employee Share Plan with voluntary investment and Henkel matching shares.
* Performance bonus / incentives.
* Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary.
* Annual Leave: 27 days plus 8 Bank Holidays.
* Celebration vouchers.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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