Customer Service Operative – Durham – Up to £38,000 Van & Fuel Card Are you a skilled tradesperson with a passion for delivering excellent customer service? We are looking for a Customer Service Operative to join a leading housebuilder, providing high-quality remedial works across new home developments in Durham. The Role: Carry out a variety of remedial works in customers' homes, ensuring a high standard of workmanship. Represent the company professionally while dealing with customer queries and service requests. Work independently, using initiative to assess and complete tasks efficiently. Ensure compliance with health & safety regulations across all work activities. Occasionally assist with inspections, scope of works, and coordination of trades. Be available for occasional out-of-hours emergency work. What We’re Looking For: Recognised trade qualification and experience in a customer-facing role. Multi-skilled background with proficiency in carpentry, tiling, decorating, or plumbing. Strong problem-solving skills and the ability to adapt to different situations. Excellent communication skills and a professional, customer-focused approach. A full UK driving licence (company vehicle provided). What’s on Offer? Competitive salary of up to £38,000. Company van & fuel card provided. Company uniform supplied. Career development opportunities within a reputable business