Full-Time Restaurant Supervisor Position – £26K Service Charge About Omboo at Sopwell House: Omboo is the vibrant Pan-Asian dining experience at Sopwell House, a luxurious 4-star country house hotel and spa nestled in the heart of Hertfordshire’s picturesque countryside. With a blend of rich Asian flavours, innovative dishes, and a chic, modern setting, Omboo offers guests an unforgettable journey through Asian cuisine. Omboo recently won Best restaurant (Uk and Ireland) in the Condé Nast Johnansens Awards of Excellence 2024 Job Description: We are on the lookout for a passionate and dynamic Restaurant Supervisor to join the Omboo family. In this role, you’ll be pivotal in overseeing the daily operations of our Pan-Asian restaurant, ensuring that every guest enjoys a dining experience that is nothing short of extraordinary. If you are someone with a hands-on approach, strong leadership skills, and a love for Asian cuisine, this could be the perfect opportunity for you. Your Role in our Family: - Assist the Restaurant Manager and Assistant Manager in the smooth day-to-day management of Omboo. - Supervise, train, and inspire the Omboo team to consistently deliver exceptional service. - Ensure compliance with all food and beverage policies, standards, and procedures unique to our Pan-Asian dining concept. - Lead by example to guarantee guest satisfaction, ensuring each visit to Omboo is memorable. - Coordinate and direct the team to provide seamless, attentive customer service. - Drive sales, enhance profitability, and elevate the overall guest experience. - Assist in managing departmental budgets, staff schedules, and administrative tasks. - Maintain rigorous standards in cash handling, stock control, and security procedures. - Uphold the highest standards of Health and Safety compliance. - Embrace and promote the distinctive culture and ambiance of Omboo. What Makes You the Perfect Fit? - A minimum of 3 years’ experience in a supervisory role within a five-star hotel or high-end restaurant environment. - Previous experience in Pan-Asian cuisine or a strong interest in Asian dining concepts. - Proficiency with Micros systems is a plus. - A proven track record of delivering exceptional customer service. - Flexibility to work varied hours, including weekends. - A passion for hospitality, a positive attitude, and a commitment to excellence. The Best Bit: · Competitive salary and exciting benefits. · Discounted food, beverage, and accommodation. · Extra holiday on your birthday and 28 days holiday. · 30% off spa treatments and 10% off spa products. · Employee referral bonus. · Free uniform and staff meals on duty. · Global hotel discounts through the Preferred Hotel Group. · Opportunities for professional development and growth. At Omboo, part of the Sopwell House family, we live by our Vision, Purpose, and Values, creating an environment where both our team and our guests can thrive. How to Apply: If you’re a dedicated hospitality professional with a passion for Pan-Asian cuisine and a commitment to creating exceptional guest experiences, we want to hear from you Please submit your CV and a cover letter explaining your experience and why you’d be the perfect fit for this role. Please note that if you do not hear from us within 14 days, your application has not been successful on this occasion. Sopwell House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.