Job Title:
Link worker – Recovery Services
Responsible to:
Team Leader
Responsible for:
Not Applicable
Hours of Work:
38.6 Hrs Per Week
Location:
YMCA Together – Recovery Services
Salary and benefits:
£24,086 Per Annum
33 Days Annual leave including bank holidays per annum
Paid Medicash support
Birthday Day
Charity Day
Spiritual Day
Well-being Hours
Cycle To Work Scheme
Refer a Friend Scheme
Company Pension Scheme 4%
Funded Training Opportunities
Shortlisting and Interview Dates:
Shortlisting 27th January 2025
Interview/Assessment Day w/c 3rd February 2025
YMCA is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives. YMCA Together is a truly value driven organisation. Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness. These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers. Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.
Hours of Work
The service will be staffed 24/7 and the post holder will be working a rota of 12 hours, 4 shifts on and 4 shifts off over 7 days including weekends and bank holidays.
Job Purpose
Link workers will assist the Practitioners in the day to day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.
Duties and Responsibilities
To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.
To build supportive and therapeutic relationships with Residents through dialogue
To deliver activity based interventions
To support in preparing Residents to resettle into their community of choice
To ensure that Housing Benefit forms are completed in a timely manner
Intensive Housing Management and Risk Assessing
Assist the Practitioners with the induction and management of their case load taking direction as required
Ensure Housing Benefit paperwork is completed in a timely fashion.
Update and communicate service user risk assessments in line with YMCA Together’s policy and procedure
Assist in the planning of workshops to individuals and groups that inform/ teach residents around how to manage a tenancy, manage a home and live independently
Creatively engage residents that have a wide range of complex and challenging support needs
Encourage residents to take part in activities
Offer a creative but assertive approach in order to seek to re engagement.
Assist Practitioners in the management of personalised behaviour / support agreements
Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate
Assisting residents in the cleaning of their room
Complete void checks and get rooms ready for letting
Maintain accurate up to date electronic and written records
Post holders must be willing to support clients who display challenging behaviour, including verbal aggression
Service User Involvement and Engagement
Encourage involvement, participation and co-production from residents in the running and development of the service
Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages residents to engage
Multi Agency Working
Working closely with Practitioners to promote and encourage pathways to independent living, help prevent mental health deterioration, hospital admissions, offending behaviours and substance misuse
Encourage residents to engage with services.
Assist with the provision of resettlement support
Promote and encourage the pathway to independence working to a CAT approach
Reporting/ Monitoring
Monitor positive feedback from residents and external agencies
Ensure referrals to the service are processed thoroughly and within the correct time frames
Record all Health and Safety checks on ‘Go Audit’ App
Health and Safety
Liaise with all emergency services
Ensure at all times the safety of yourself and others on the premises in which you work
Conduct Health and Safety checks as required
Report, log and communicate all incidents to the appropriate people
Conduct welfare checks as specified during your shift
Adhere to all resident checks, handover and Incident process.
Ensure adherence to YMCA Together visitor’s policy and procedure
Attend to the fire panel in the event of the fire alarms being activated and the recording and following up of information
Internal Relationships
Excellent communication with all YMCA staff
Flexible and positive approach with all team members
To be committed to learning and personal development both as an individual and as part of a team
Sharing information and expertise with the team, covering absence, and working together to provide a high quality service
Attend team meetings as required
External Relationships