As a Case Manager, the post holder will work as part of a dynamic team in delivering an effective service to ensure safe and effective care pathways are in place for all service users from Kent and Sussex in specialised mental health care settings, within the NHS and Independent sectors.
To manage the cases of service users in Adult Eating Disorders services, ensuring the values and principles of Care and treatment for all service users are integrated into the work of Specialised Commissioning and NHS England.
To provide clinical support to Provider Collaborative in relation to the defined population, this will include projected mapping of future service use, identification of users for future service provision, planning in terms of future service needs.
Main duties of the job
The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role is designed to build a combination of subject matter expertise and technical skills to develop.
Provision of clinical expertise to the Kent and Sussex Provider Collaborative.
Ensuring effective care pathways, within and across Provider Collaborative regional boundaries.
Resolution of complex or disrupted care pathways in conjunction with colleagues across England (and within UK for service users placed in services outside England).
Supporting the Provider Collaborative in ensuring that services within Provider Collaborative Regions are compliant to all specifications and guidance.
Ensuring the delivery of high-quality services that are value for money and ensuring case management systems and record keeping are maintained and kept up to date.
About us
Abide by the standards of behaviour expected by their professional body and the standards of behaviour expected of all staff in the Trust disciplinary policy and procedure.
Adhere to all Trust policies and procedures and are responsible for making themselves aware of these policies and procedures.
At all times employees are required to comply with the provisions of the Data Protection Act.
Maintain their own awareness of, and comply with, policies and procedures relating to Health and Safety (whether statutory or Trust), and assist in ensuring the compliance of other staff.
Support the Trust's visions and values and in particular the promotion of a positive approach to Diversity, equality, rights, and treating others with dignity and respect; to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply by adhering to the Trust's Equality and Diversity Policy.
Demonstrate the core principles of safeguarding and protection Human Rights; treating people with dignity, fairness, equality, respect and autonomy.
Develop and maintain positive relationships with all colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
Take responsibility for the safeguarding and protection of children and young people and vulnerable adults very seriously, as does The Trust.
Job responsibilities
JD Subject to Job Evaluation
Key Functional Responsibilities
Operational
To deliver requirements listed above and engage and liaise with key stakeholders, in particular;
To support the delivery of day to day activities and projects.
To operate in a highly political and sensitive environment.
Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.
Financial and Physical Resources
Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.
Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Head of Department, Steering/Reference Groups and others as required.
Ensuring that the spend on specialised mental health is clinically effectively used and to ensure the minimisation of delay and associated costs.
Staff Management
Responsible for undertaking appraisal and personal development including progressing any disciplinary or capability issues.
Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
To support, motivate and develop staff within the team to ensure that they are able to deliver the new responsibilities of the NHS strategy.
Managing third parties to ensure deliverables are met in a timely manner and within budget.
Information Management
Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to Project products.
Analyse, interpret and present data to highlight issues, risks and support decision making.
Policy and Service Development
Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines.
Proposes changes to own function making recommendations for other service delivery.
The post holder will need to maintain a good knowledge of emerging policies. This will assist in the thinking and implementation of Policy and strategy.
Research and Development
Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
Deliver projects to comply with key performance indicators.
Co-ordinating Research & Development initiatives, delegating as appropriate.
Planning and Organisation
Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
Contribute to short, medium- and long-term business plans, achieving quality outcomes.
Summary
This job description is an outline of the key tasks and responsibilities of the post and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Trust and its services, as well as the personal development of the post holder.
Person Specification
Qualifications
* Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
* Possess a relevant additional professional qualification e.g., masters level, or equivalent level of experience of working at a senior level in specialist area.
Knowledge/Experience
* Detailed knowledge of legal issues pertaining to the specialist service including MHA 1983, S117 after care, Transforming care, Safeguarding.
* Detailed operational knowledge of specialised services, including risk assessment/management.
* Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
* Evidence of post qualifying and continuing professional development.
* Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this engagement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£53,755 to £60,504 a year PA Pro Rata (subject to Job Evaluation)
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