Job summary We are recruiting for a EBME Administrator who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. To provide general administrative support to EBME Team including data management, coordination, and customer service You will have experience using computerized equipment management database system with an ability to gather and analyse data and make judgements. You will possess good written and verbal communication skills with excellent customer relations and interpersonal skill, willingness to develop own skills and abilities and to attend training courses. With an ability to adapt to continuously improving systems of working, able to work effectively under pressure. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job To provide general administrative support in the workshop including phone calls, e-mails, and correspondence. Help manage inventory levels of spare parts and supplies, ensuring timely ordering and stock control. Flagging renewals of maintenance contract Assist in coordinating maintenance and repair schedules liaising with external contractors and internal equipment users. Dispatching and receiving of goods in the workshop Covering library assistant in their absence Support adherence to health and safety regulations and NHS Guidelines within the workshop environment. Support in Periodic quality audits for stock. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 361-6998386 Job locations Lister Hospital Coreys Mill Lane Stevenage SG14AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications / Training Essential Educated to GCSE with various further relevant knowledge of medical devices and systems preferred Previous Experience Essential Experience of providing front line customer service Keyboard skills Experience of working within a Quality Management System Desirable Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention Skills Essential Ability to use computerized equipment management database system Ability to gather and analyze data and make judgements Good written and verbal communication skills Excellent customer relations and interpersonal skill Ability to adapt to continuously improving systems of working Able to work effectively under pressure. Committed to continual quality and service improvement Self-aware and committed to continual personal development. Willingness to develop own skills and abilities and to attend training courses Good organizational, prioritization and time management skills - to manage own work area and work load Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spreadsheets. Knowledge Essential Knowledge and understanding of the risks to patients and staff arising from the use of a range of medical equipment Able to provide advice, instruction and training to small groups of staff on areas relating to areas of own responsibility of work Person Specification Qualifications / Training Essential Educated to GCSE with various further relevant knowledge of medical devices and systems preferred Previous Experience Essential Experience of providing front line customer service Keyboard skills Experience of working within a Quality Management System Desirable Experience of working in a clinical environment, taking account of patient safety, dignity and infection prevention Skills Essential Ability to use computerized equipment management database system Ability to gather and analyze data and make judgements Good written and verbal communication skills Excellent customer relations and interpersonal skill Ability to adapt to continuously improving systems of working Able to work effectively under pressure. Committed to continual quality and service improvement Self-aware and committed to continual personal development. Willingness to develop own skills and abilities and to attend training courses Good organizational, prioritization and time management skills - to manage own work area and work load Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spreadsheets. Knowledge Essential Knowledge and understanding of the risks to patients and staff arising from the use of a range of medical equipment Able to provide advice, instruction and training to small groups of staff on areas relating to areas of own responsibility of work Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG14AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)