Job IntroductionIn a NutshellA unique opportunity has arisen here at Pennyhill Park for a Facilities Manager to join the Maintenance team.Reporting directly to the Technical Services Manager the Facilities Manager will assist with the smooth running of the department & property by ensuring the building is safe and well maintained at all times. Assisting with the development of the department and the team, making improvements with any Hotel installations, guest rooms and facilities. Ensure that all statutory regulations and requirements are applied and adhered too, as well as ensuring all H&S documentation and records are kept up to date and in correct order for the Hotel & Spa.Role ResponsibilityLots to do and lots of funDeputise for the Technical Services Manager as appropriate at management meetings & contractor meetingsAct as liaison between hotel and outside contractors or technical services on major projectsManage repair and maintenance response times necessary to ensure customer satisfactionTo follow up with each department on a regular basis on all works outstanding, planned or anticipatedTo ensure there is always adequate resources, people, time and materials available to deal with all eventualitiesTo ensure all workshop and plant areas are in immaculate conditionTo ensure the engineering team are familiar and comply with the company and Statutory Health and Safety proceduresTo help the development of the team by carrying out in house training sessionsTo create and distribute department rotasMaintain effective communication within the department and ensure that the Technical Services Manager is kept well informed of any problems/queries that have arisenTo attend any department training sessions and/or meetings requiredTo implement energy saving procedures and to ensure consistent compliance by hotelMonitor utility bills to ensure charges are correctResponsible for assisting in preparing the Property & Maintenance and utilities annual budget and preparing monthly forecastsCarry out regular equipment checks and preventive maintenance reporting to minimize replacement costsOversee the refurbishment of public areas, bedrooms, mechanical and electrical plantAvailable for call out cover when requiredWhen required, be available to assist the maintenance operations at other properties within the Exclusive CollectionThe Ideal CandidateAre you right for us?Hotel & Spa experience, similar sized propertyAssistant Manager level or Senior Shift Engineer (dependant on size of property & team) with minimum 2 years experienceWorked alongside contractorsMixed engineering skills to include:- electrical, plumbing, HVAC, Spa pool operations & H&S qualification at CIEH Intermediate level or equivalentWork well under pressure in fast paced environmentsBe able to demonstrate a strategic mindset and be able to manage multiple projects effectively.Good financial understandingComputer skills – Excel, Word, OutlookPackage DescriptionAnd now for the good stuffHospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday (increasing with length of service)We operate a discretionary service charge system.50% Discount on food and beverage across all Exclusive propertiesReally big discounts of room nights across all Exclusive propertiesPERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.Meals on duty provided for freeRecognition and rewards schemeAccess to our learning platform including great training and development programs.Free gym access + where available dedicated classes.B Corp accredited and commitment to improving our People, Product and Planet.Free downloads to newspapers, magazines and booksCycle to work schemeAbout the CompanyAre we right for you? We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat. We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.