Job Description
Primaire Consulting are partnered with a leading internationalvalve manufacturer, supplying high-qualityvalves and steam-related productsacross various industries.
Due to continued growth, they are seeking atechnically minded and customer-focused Internal Sales Engineerto support their sales operations and ensure outstanding service to their customers.
This is a key role within thesales office, providing technical and commercial support, handling sales enquiries, preparing quotations, and ensuring the smooth processing of customer orders.
Key Responsibilities
* Manageincoming customer enquiries, providing technical and commercial support.
* Prepare quotations, working closely with suppliers and our parent company.
* Process and administer sales orders, ensuring accurate documentation and follow-up.
* Assist intechnical troubleshootingandoffer solutionstailored to customer needs.
* Providesupport to the external sales teamand maintain strong customer relationships.
* Work closely withheadquarters in Germanyon technical and commercial matters.
* Ensure accuratedata entry and managementwithinERP & CRM systems.
Qualifications & Experience
* Engineering qualification or technical sales experience(preferred).
* Knowledge ofvalves, steam systems, and related applications(advantageous but not essential).
* Strongmechanical aptitudewith the ability to provide technical advice.
* Experience in internal sales, order processing, or customer servicein a technical environment.
* Excellent communication skills, particularly over the phone, with the ability to engage customers and understand their needs.
* Proficiency in IT systems, includingERP & CRM software, Microsoft Office, and general computer literacy.
* AutoCAD experiencewould be beneficial but is not essential.
* Ability to workindependentlyand as part of adynamic team.
Training & Development
Acomprehensive training programmecoveringproducts, applications, computer systems, and sales techniqueswill be provided to ensure your success in the role.
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