Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Housekeeper - Maternity who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This will be predominantly evenings and weekends, but other shift patterns may be required during sickness and annual leave.
We are looking for a friendly, motivated individual to join an exceptional team of midwifery and non-clinical staff.
You will work as an integral part of the ward team and be responsible for the coordination of all patient facilities/services in the ward area and for ensuring a clean, safe, and comfortable environment.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The main elements of the role are ensuring the delivery of our catering service together with other specified tasks to meet individual patient needs, as well as stock control and other ward-based tasks as determined by the ward manager.
You will be required to work closely with contractors and support services departments, assist in the monitoring of quality standards ensuring deficiencies are dealt with in a professional and timely manner.
To assist in monitoring and maintaining cleaning standards on the ward.
Person specification
Qualifications/Training
* Evidence of basic good education
Previous Experience
* Clear and polite telephone and verbal communications.
* Ability to work closely with all grades of staff.
* Dealing with enquiries/complaints.
* Adaptability, ability to prioritise work, especially under pressure.
* Customer service focused environment.
* Previous employment within the NHS within a hospital environment or hotel industry.
* Training in food hygiene.
* Training in cleaning standards/small maintenance tasks.
Knowledge
* Knowledge of health and safety issues.
* Clerical procedures/ordering supplies.
* Dealing with public.
* Patients nutritional needs.
* Infection control issues.
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background.
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form.
As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.
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