Hours of Work: Hours of Full Time work (41 hours per week).
As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence.
Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
Once qualified, your day will see you start at the delivery hub you are based before heading out on route. You'll:
1. Be an ambassador for the John Lewis brand with great customer service as your number one priority.
2. Help load up your lorry with the day's deliveries working alongside the warehouse team.
3. Demonstrate great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
4. Install products efficiently and quickly for our customers and demonstrate how they work once installed.
5. Keep up to date with new products and technologies to help you perform your role at your best.
6. Maintain a safe working environment.
Essential Skills/Experience
1. UK B-Category manual driving licence with no more than 6 points.
2. Great verbal communication skills both over the phone and face to face.
3. Able to cope with the physical requirements of the role (you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses).
4. A passion for technology and installation.
Desirable Skills/Experience
1. Previous experience of installation and customary delivery driving.
About The Partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
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