Location: Brighton, Brighton and Hove, United Kingdom
Job Category: HR & Recruitment
Job Description
Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!
In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.
So, what’s the job?
* You’ll own people and culture responsibilities for a set client group managing performance, employee relations, engagement, talent management and learning.
* You’ll advise on all aspects of employee relations and navigate complex and escalated employee relations cases.
* You’ll promote a safe working environment by managing investigations of complaints and workplace incidents.
* You’ll drive the implementation of activities around improving engagement and culture.
* You’ll provide proactive consultancy support and strategic input to your client group on a range of People and Culture related matters.
* You’ll work closely with the regional leadership team to identify high performing team members and develop succession plans in line with the People and Culture strategy.
* You’ll own the end-to-end management of change projects to support higher talent capability and engagement within the business.
* You’ll monitor and ensure company and departmental compliance with instituted processes and regulatory obligations.
And what are we looking for?
* You’ll have strong experience as a People and Culture Business Partner working across all levels of the organisation.
* You’ll have a strong employee relations background, with experience managing performance, investigations and grievances – experience of working in a unionised environment advantageous.
* You’ll have an interest and experience of delivering training sessions on a broad range of people and culture topics.
* You’ll have experience supporting organisational development activities such as succession planning and organisational design.
* You’ll have experience leading key organisational projects that cover both commercial and people matters.
* You’ll be a thought partner, with strong stakeholder management and influencing skills.
* You’ll bring broad experience in delivering sustainable change that includes managing growth, enabling leadership to lead through change, and improving employee engagement.
* You'll be available to occasionally travel to our London office, based in Uxbridge.
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility: We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home in line with business needs.
Career growth: We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!
Take the time you need, for you and your community: We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Diversity and inclusion: We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
We also offer some fantastic benefits including:
* Travel insurance
* Health insurance
* Life insurance
* Income protection
* Company subsidised pension
* 25 days annual leave
* Short term incentive plan
* Employee reward and recognition scheme
* Flexible working opportunities
* Competitive family and parental leave programme
* Employee Assistance Programme
* Volunteering leave
* Online learning and training opportunities
* Professional membership
* Work anniversary leave
Apply today and let’s go great places together!
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