Job Description
Position: Business Manager
Location: Office based in Uxbridge
Salary: £39,600 - £46,200
Type: Permanent
The Role:
The role of Business Manager is to Inspire, motivate and lead a team of Team Leaders, Advisers, Trainers within a high-performance culture in line with the Employability & Health pillar’s vision and values. Embed a high performance culture to ensure an execution of all contractual delivery supported by exceptional quality and compliance, within budget, through effective management and leadership. Identify opportunities for collaboration leading to performance improvement in own and others’ contracts.
Duties and Responsibilities:
• Responsibility to deliver all contracts within your center(s) and delivery of all contractually set KPI’s across a range of metrics eg. customer services standards, performance, financial, compliance and quality.
• Manage all contracts within a pre-determined financial budget. Managing Profit and Loss and monthly financial forecasting.
• Lead, inspire, motivate and coach teams to deliver team and individual targets.
• Regularly review management information to identify emerging trends to proactively address potential risk areas across contracts (performance, compliance, quality and staffing resources).
• Implement Performance Management metrics, identifying sk...