We are looking for an IT Support Admin to join our team at Leeds Teaching Hospital NHS Trust. It is within our Safety and Assurance team, Clinical Engineering within Medical Physics & Engineering and involves working with technical & clinical staff and other information specialists.
The post provides information services associated with the Trust medical equipment inventory & medical devices training management system for clinical staff. The post holder advises staff on the use of systems, undertakes problem solving/improvement work with the systems, and ensures accuracy/completeness of information. Development, adaptations, and maintenance of reports and systems relating to activity within Clinical Engineering are also requirements. Clinical Engineering covers all aspects of medical equipment management (safety assurance/user training/maintenance/repair/equipment libraries/regulatory compliance/data connectivity/management of external contractors) and operates within an ISO9001:2015 registered quality system. We also provide clinical services in rehabilitation and clinical measurements, and support research activity.
Clinical Engineering provides services across 5 hospital sites and community healthcare in the region. The post is based at St James Hospital. Please contact Services Manager Gerry Holliday (gerryholliday@nhs.net) for further information about the post.
Main duties of the job
The IT Support Admin provides information services within Leeds Teaching Hospitals NHS Trust (LTHT) associated with the Trust medical equipment inventory and medical devices training management system for clinical staff. These systems are managed from the Clinical Engineering service in Medical Physics and Engineering. The post holder advises staff on the use of systems, undertakes problem solving and improvement work with the systems, and ensures the accuracy and completeness of information. Development, adaptations, and maintenance of reports and systems relating to activity within Clinical Engineering are requirements of the role.
This is an information systems technical role. Information systems supported include operational databases/systems used by clinical users across the Trust. System management and administration of designated systems will be a major part of the job function.
The post holder requires an intermediate level of knowledge of the medical equipment management and staff training processes in our Trust. There are about 45,000 active medical equipment records and 12,000 equipment users, whose training records for this equipment should be recorded on the database. Enquiries for the post holder may be from any system user or from parties seeking information from the system.
Job responsibilities
The IT Support Admin provides information services within Leeds Teaching Hospitals NHS Trust (LTHT) associated with the Trust medical equipment inventory and medical devices training management system for clinical staff. These systems are managed from the Clinical Engineering service in Medical Physics and Engineering. The post holder advises staff on the use of systems, undertakes problem solving and improvement work with the systems, and ensures the accuracy and completeness of information. Development, adaptations, and maintenance of reports and systems relating to activity within Clinical Engineering are requirements of the role.
This is an information systems technical role. Information systems supported include operational systems used by clinical users across the Trust. System management and administration of designated systems will be a major part of the job function.
The post holder requires an intermediate level of knowledge of the medical equipment management and staff training processes in our Trust. There are about 45,000 active medical equipment records and 12,000 equipment users, whose training records for this equipment should be recorded on the database. Enquiries for the post holder may be from any system user or from parties seeking information from the system.
There are no budgetary or team management responsibilities, except in training system users, and will collaborate with colleagues across the Trust to ensure timely and accurate recording and auditing of data in those systems. Such auditing is carried out by reconciliation with various paper and electronic sources and by the communication and encouragement of staff to input the operational data in the systems.
Complete and accurate data are required to demonstrate the Trust's safe utilisation of its medical devices to external regulatory bodies and others including but not exclusively, CQC, NHS Resolutions, and MHRA. Attention to detail is therefore of paramount importance. Autonomy to lead on data audits and define and update audit and training programmes with respect to the systems in use in Clinical Engineering and its associated documentation is a major requirement of the role.
Working collaboratively with the Medical Devices Training Co-ordinator to generate complex management reports and presenting them to clinical and management staff across the Trust is sometimes required.
As the majority of the database systems in use in the department use the Microsoft SQL Server database platform, a moderate knowledge of Microsoft SQL Server and Query Tool is essential.
Person Specification
Skills & Behaviours
* Ability to work through complex problems and staff issues in relation to training records and inventory queries in order to resolve them.
* Ability to work flexibly and with equal aptitude between technical system administration, user support, and information provision.
* Positive attitude towards new knowledge and skills and be able to acquire them quickly and effectively.
* Motivated and able to work on own initiative.
* Good team player.
Other Criteria
* Able to analyse data and information held in systems together with the ability to produce spreadsheets and other reports based on that data.
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy.
Qualifications
* IT Qualification (e.g. Degree, HNC, HND) or equivalent experience.
Experience
* Working knowledge of Microsoft Word, Excel, Access to ECDL or equivalent.
* Data/database/information management.
* Able to derive the real problem/requirement from general non-specific information.
* User/Training systems management.
* Understanding of the importance of data accuracy.
* Contribute to database development decisions, actions and advice on sound database knowledge.
* Understanding of why data has been collected and how the audit information is used.
* Knowledge of healthcare environment.
* Knowledge of medical equipment.
* Knowledge of HTML/web interfaces.
* Knowledge of professional training practices.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr