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Client:
Abri
Location:
Bracknell
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4487c411c8d7
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
Our services are better when they are shaped with customers.
We're looking for a confident professional with experience in ensuring that customers’ voices influence service delivery and improvement to join us as the Resident Involvement Business Partner.
In this role, you will bring your energy and great people skills to partner with operational teams in Abri to design, support, and facilitate tailored initiatives. These may include face-to-face workshops, estate visits, digital sessions, or other approaches aimed at inspiring and encouraging residents to get involved. Amplifying customers’ voices for real impact and creating great outcomes that make a difference is the purpose of the role.
You’ll report back to stakeholders and customers about the outcomes of their involvement and the difference it has made, maintaining great records to ensure we can learn from what works well and celebrate our successes.
Your responsibilities will include supporting the new Regional Customer Panel, which is fundamental to our “large but local” approach. You will connect the panel with key teams, service leads, and directors to ensure transparency, accountability, and influence that reflects residents’ priorities.
We’re looking for candidates with experience in customer engagement, social housing, or both. Your standout qualities will include the ability to communicate and influence at all levels.
If this sounds like you, we'd love to hear from you. For more information, please refer to the job description below.
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