*Please note this is a Hybrid role and you will be required in our offices in Farnham on Monday, Tuesday and Thursday's*
About Unicorn Orange:
Unicorn Orange, a trailblazer in the e-commerce sector, boasts a record of consistent growth over the past four years. We are now seeking a Team Lead to join our innovative and rapidly expanding team. This role offers a unique opportunity to build and lead your own team, significantly contributing to Unicorn Orange's ongoing success.
Job Description:
As Team Lead, you will oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining our exceptional service standards. You will strategically look at ways to innovate and grow the agency, with a focus on improving processes to improve efficiencies of your team. Growth will also be a key part of the role through new business opportunities, where you will have KPI’s set against delivering new business.
Key Responsibilities:
1. Develop and implement efficient processes to improve margins and operational effectiveness within your team.
2. Lead and mentor a team of account managers, providing support and guidance to ensure high-quality client management.
3. Meet and exceed KPIs focused on client retention, staff retention, and new business revenue.
4. Ensure you are aware of industry trends and changes to Amazon and how these changes impact us and can be used to generate new ideas.
5. Contribute to the company's vision and growth by bringing in fresh, innovative ideas.
Requirements:
1. Experience in the digital sector, including managing PPC campaigns with large ad spend.
2. Ideally previously managing Amazon accounts and deploying Amazon strategy to drive growth, working in-house or in an agency.
3. Experience managing teams, with a proven record of implementing new processes to improve efficiencies.
4. Excellent with Excel and ability to automate and simplify processes through advanced Excel techniques.
5. Exceptional numerical understanding.
6. Minimum 4-5 years of experience working with Amazon Seller and Vendor Central or in the digital sector.
7. Proven track record in client relationship management and team leadership.
8. Strong communication and interpersonal skills.
9. Ability to think strategically and creatively in a fast-paced environment.
10. Demonstrated ability in driving business growth and operational efficiency.
Perks & Benefits – Designed for Ambitious Marketers
We’re not just another agency, and this isn’t just another job. At Unicorn Orange, you’ll work with some of the most exciting brands in the world, alongside a team that’s setting new standards in Amazon marketing and beyond. Here’s what we offer:
Be Part of Something Bigger
* A Fast-Growing Agency – We’re expanding quickly, and that brings opportunity. You’ll have real responsibility and the chance to shape your career in a business that’s going places.
* Work with Global Brands – Collaborate with well-known brands, working directly with decision-makers to make a real impact.
Invest in Your Development
* CIM Membership – We cover your Chartered Institute of Marketing membership and training, giving you the opportunity to become a qualified Chartered Marketer in two years.
* Amazon Certifications – Gain official Amazon Ads and Account Management certifications, enhancing your expertise with industry-recognised qualifications.
* Learning & Development Budget – We invest in your professional growth.
Rewarding Performance
* Loyalty Bonus – We recognise long-term commitment with financial rewards.
* New Business Bonus – If you bring in a lead or help win new business, you’ll share in the success.
* Performance Bonus – Some roles come with additional rewards based on results.
A Smarter Way to Work
* Hybrid Working – Work in a way that makes sense—team collaboration in the office on Monday, Tuesday, and Thursday, with the flexibility to work remotely on Wednesday and Friday.
* Flexible Working – We trust you to manage your time when life demands flexibility.
* Summer Hours – Finish at 3pm on Fridays in the summer.
* 25 Days Holiday + Your Birthday Off – Plenty of time to recharge, including a day just for you.
A Team That Works Together
* Work with Experienced Professionals – A team that challenges and supports each other to produce outstanding work.
* Bi-Weekly Paid-For Lunch & Learn – Enjoy a team lunch on us while gaining valuable insights, discussing industry trends, and sharing knowledge.
* Regular Team Socials – Great work deserves to be celebrated.
* Random Acts of Kindness – Surprise drop-desk treats on Kindness Day, free breakfast, and Black Friday Bingo with prizes like free lunch, wine, and more.
* Discounted TOTUM Card, plus hundreds of other perks and discounts – Savings on shopping, travel, and more.
At Unicorn Orange, we push boundaries, work with some of the best brands in the industry, and reward talent. If you’re curious, driven, ambitious, and want to make an impact, you’ll thrive here.
What Unicorn Orange stands for
We use principles every day, whether discussing new ideas or working out the best way to solve a problem. We do our best to BE AWESOME Principle:
·B -Bottle neck (Don't be the..)
Don't be the bottle neck. Never be the reason for something to not progress and be quick to communicate completion of the task to the relevant person (internal or external). If there are delays, we want to ensure this isn't because of us being slow to make our contribution to a task.
·A-Attention to detail in our work
Have relentless high standards and take pride in everything you do. Check, double check and triple check your work before sharing with others.
·W-Willingness to help our team
One team, one dream. Learn and share best practices and show off to our clients. We wouldn't be a business without our clients. Never say no and always think of a solution to make our clients happy.
·S-Simplify and elevate
Be aware of external new ideas and create innovation that enables scaling and simplicity.
·O-Ownership in our work
Become the subject matter expert of the work you manage. Take total ownership and fully research all aspects of the work. What story is the data telling you? Always be sceptical when metrics and anecdotes differ. Achieve the maximum output from the minimum input.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Advertising Services
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