L1 IT Service Desk Analyst
Full Time
Permanent
Cosham, Portsmouth PO6 (5 days per week onsite in office M-F 9AM-5.30PM)
£26-28K basic + benefits
Are you an experienced L1 IT Service Desk Analyst looking for a new challenge?
Do you have a background in IT Service desk, ITIL practices and ITSM platforms along with knowledge of Windows OS, M365, Windows Server and app or database support?
Here at ARM we are recruiting for a full time permanent L1 IT Service Desk Analyst for a global IT services and consultancy client of ours.
Our client:
They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Reporting to: AI Digital System Analyst Team Lead
Overview:
Providing support during business hours (Monday to Friday 09.00 - 17.30)
Proactive Service Desk Analyst required to join existing team in keeping end-users operational and ensuring all systems and services are online and available
Expected to contribute to continuous improvement activities, working with the ...