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Client:
Grantley Hall
Location:
Harrogate, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3da6520b32eb
Job Views:
4
Posted:
16.03.2025
Expiry Date:
30.04.2025
Job Description:
RESTAURANT MANAGER - MICHELIN STAR - Harrogate
RESTAURANT MANAGER - MICHELIN STAR
Full Time
Competitive rate of pay plus monthly service charge, typically 2,400 annually
48 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Be part of a team delivering the ultimate dining experience. As the Restaurant Manager, you’ll be reporting directly to the Chef Patron and overseeing all aspects of Front of House experience within Shaun Rankin's 1 Michelin Star Fine Dining Restaurant & Private Dining Room at Grantley Hall.
Key Responsibilities
* Oversee and manage the restaurant service
* Responsible for rotas/staffing levels
* Possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times
* Responding to customer queries and complaints
* Ensure each customer receives impeccable service
* Lead, manage and inspire your team to consistently provide a 1 Michelin star guest experience
* Training and development of all staff using the company procedures
* Recruiting team members
* Delegating tasks and checking their execution
* Undertake monthly stock takes and oversee and order stock
* Work closely with suppliers
* Maintain revenue, profitability and quality goals
* Work closely with all Hotel teams to ensure the guests have the best possible experience
* Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings
Key Skills, Qualities & Experience
* Hands-on approach to work, always being productive and looking to improve
* Proven track record as a strong team leader
* Strong understanding of the high standards demanded from a 5*, Michelin Star establishment
* Passionate about delivering exceptional levels of service
* Strong knowledge of food and beverage
* Detail-oriented and drives standards
* Possess a positive attitude and a desire to learn
* Ability to meet deadlines and work under pressure
* Friendly, courteous and helpful with excellent communication skills
* Motivated to go the extra mile for guests and colleagues
* Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
* Tips typically over £200 per month (£2,400 per year)
* Complimentary bespoke uniform and chef whites
* Complimentary meals whilst on duty
* Refer a Friend bonus - Earn up to £1000
* Complimentary employee car parking
* Complimentary state of the art onsite gym - with personal trainer support
* 31 days annual leave (including bank holidays) increasing with service
* Professional development opportunities at all levels
* Reimbursement on work shoes, sight tests and professional memberships
* Modern and spacious discounted live-in accommodation for eligible roles
* Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector
* Annual awards ceremony and team events to celebrate success
* Employee Assistance Programme helpline and online support
* Team Member of the Month Awards
* Discount on Grantley Hall's Restaurants, Spa products and Gift Shop
* Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
* Cycle to work scheme
* Access to Wagestream, allowing you to instantly access your wages
* Simplyhealth - Health cash plan
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