Apply now Job no: 555656
Work type: Full time
Site: Redditch
Categories: IT
Location: Worcestershire
Salary: Up to £58,000pa commensurate with experience
Business Area: Halfords Support Centre
Job Purpose
The Senior Business Analyst will play a central role in collaborating across the Halfords Group to collate requirements to align the needs of business units with the capabilities delivered by Information Technology.
Key Responsibilities
* Develop a detailed knowledge of Halfords business processes and systems.
* Work with stakeholders to establish how best to implement strategy using the existing systems or identifying required change.
* Engage with key business stakeholders to maintain awareness of strategic, tactical, and operational change that may impact upon Technology & provide a conduit for business information to flow into the Technology team.
* Support the definition, documentation, and continuous improvement of Halfords Business Analysis methodology.
* Apply a standard methodology to undertaking structured Business Analysis engagements, agree objectives with stakeholders and plan engagements accordingly.
* Have the ability and experience to employ various tools and techniques to complete engagements; including, but not exclusively, focus interviews, surveys, statistical analysis, work study, process analysis and re-design, Lean/Six Sigma techniques, Agile/Scrum methodologies, system analysis, data flow analysis.
* Assess risk, impact, and dependencies on the delivery of developments and communicate accordingly.
* Produce, or assist stakeholders in the production of required documentation including, but not exclusive to; use cases/stories, requirements documents, gap analysis, process/data flows, project reports and lessons learned reviews.
* Manage changes to requirements through effective use of change control processes.
* Work with internal and external stakeholders including third party suppliers.
* Lead by example, being proactive rather than reactive.
* Support Lead BAs in the production of Change Definition documents.
* Lead other BAs on tasks assigned by Lead Business Analysts.
* Ability to work on multiple complex projects.
* Support Lead BAs in mentoring and coaching the BA team.
* Actively seek to enhance knowledge of Value Streams/ Agile and Waterfall ways of working and champion those throughout the business.
Key Skills/Experience
* Excellent business analysis skills with knowledge and experience of Agile and traditional software analysis and development methodologies (E.g. SDLC/Waterfall and Agile/Scrum).
* Ability to engage with management level stakeholders and work collaboratively with stakeholders at all levels.
* Demonstrates awareness of the broader importance of NFRs and data requirements.
* Knowledge in modelling techniques such as business process modelling, UML, user cases/user stories/Epics, User Journeys, API interface modelling and specifications.
* Excellent communication and presentation skills - proficient verbal and written, using appropriate techniques based on the audience.
* Technology knowledge & technical awareness.
* Experience of integrated multi-channel retail.
* Proven ability to illustrate complex concepts in an easy to understand way.
* Financial acumen and commercial awareness with the ability to understand financial and accounting implications of decisions.
* Problem solving and trouble-shooting.
* Decision making – the ability to make decisions individually and as part of a team.
* Consultancy skill set – including negotiating and influencing skills.
* Understanding of Line Management responsibilities (e.g. Resource Planning, objective setting, training, coaching, and mentoring other BAs as required).
* Minimum of 3 years’ business analysis experience working on complex projects.
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