Employer Royal United Hospitals Bath NHS Foundation Trust
Employer type NHS
Site Paediatrics, Royal United Hospital, Bath
Town Bath
Salary Dependent on years NHS Service
Closing 28/04/2025 23:59
Medical Secretary in Paediatrics
Band 3
Job overview
This is an exciting opportunity to work within the Admin Team providing secretarial support for staff within the Paediatric Department.
Main duties of the job
1. To provide a complete Medical Secretarial service, audio typing/proof reading & composition of letters, providing a fast & accurate copy & audio typing/proof reading service.
2. To provide cover for the Reception/Administration Team in the absence of colleagues, greeting patients & booking in & out of Clinics & any administration duties required.
3. Liaising with Nurses, Doctors & staff members to provide a quality service for the patients.
4. To share responsibility for the smooth running of the Department.
5. To provide a first point of contact, answering telephone inquiries, taking & relaying messages & establish the priority of issues & taking action. To enter requests and keep the Trust database up-to-date for follow up appointments.
6. To deal with incoming correspondence, scanning and uploading to patient records.
7. To make best use of information technology, i.e. Windows software & to be involved with the changing technology when available.
8. To provide Secretarial/Reception cover across the Paediatric Department as directed.
9. To be flexible to the needs of the Directorate & Trust.
Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for further information regarding main responsibilities.
Person specification
Qualifications and Training
* Able to demonstrate literacy and numeracy skills
* IT Experience Customer Care Training
Knowledge & Experience
* Understand the need for strict confidentiality.
* Experience of administration work.
* Experience of working with the public and a team.
* Experience of medical terminology
* Previous experience of working in the NHS or similar health care setting (patient/customer focused environment)
* Knowledge of and previous experience of using Millennium and Microsoft Office.
Skills
* Ability to work as a team
* Ability to perform basic functions of Microsoft Office.
* Ability to communicate effectively.
* Ability to prioritise own workload.
* Able to act on own initiative and understand limitations of own role and knowledge.
* Able to use Millennium
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Moon Sao Job title Paediatric Support Manager Email address M.sao@nhs.net Telephone number 01225 821539 Additional information
Informal visit to the department or calls for more information are encouraged. Please contact Moon Sao on 01225 821539.
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