Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.
In this role, youll work towards your IT Support level 3 qualification, delivered by our expert training team at Baltic Apprenticeships.
Responsibilities:
As an IT Support Apprentice, you will have a wide range of responsibilities, including:
1. Responding to helpdesk requests remotely and providing timely technical support.
2. Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.
3. Performing hardware and software repairs in their well-equipped workshop facility.
4. Assisting with the installation of hardware and software, ensuring seamless integration and functio...