Evans Halshaw Citroen Sheffield
Service Advisor
Realistic earnings of £40,000 and a base rate of £26,858, pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.
Do you thrive off delivering industry-leading standards of customer care and satisfaction? If so, you need to join the team as a Service Advisor!
As a Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent or current experience within a customer service role would be helpful, either from hospitality, retail, or contact centre environments.
To be a Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Service Advisor involve?
* Providing estimates, booking and scheduling service/repair work for customers.
* Advising a recommended course of action and accurately invoicing for work carried out.
* Keeping customers fully informed of all available extras, accessories, and value products, maximising the opportunity to upsell.
What do you need to succeed as a Service Advisor?
* Background in customer service and sales, with a keen interest in the automotive industry.
* Awesome organisation and admin skills, with experience using computer systems.
* Upselling experience and comfort in a fast-paced environment.
* Ability to maintain customer service levels whilst meeting KPI’s and deadlines.
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Diversity is Our Strength:
Lithia UK recognises the value that diversity brings to the workforce. We positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential that we are looking for, then get in touch. We are an equal opportunities employer.
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