JOB PURPOSE/SUMMARY
To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will work within both J95 + J96. J95 is an acute assessment area seeing around 20-30 patients per day and J96 is an area caring for 22 in-patients.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
1. Record admission, transfer and discharge activity data onto the Trust PAS system.
2. Arrange patients follow-up appointments using the PAS system and order transport for patients when required.
3. Record changes to the bed base and inform the relevant corporate team.
4. Handle telephone calls from relatives, hospital staff, public etc., under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.
5. Ensure that patients' medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.
6. Transfer pathology and other reports to patients' records, and general collation of records promptly and efficiently, especially on patients' discharge.
7. Deliver patients' mail.
8. Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.
9. Complete electronic admission/bed system as required.
10. Maintain records on behalf of Sister/Charge Nurse.
11. Assist in the welcome and reception of patients and visitors into the clinical area.
12. Maintain a safe working environment, reporting incidents, accidents, complaints.
13. Understand the need to maintain and respect patient confidentiality.
14. Participate in in-service training.
15. Participate in mandatory training annually.
16. Participate in annual performance appraisal.
17. Undertake duties on different wards/depts as and when required by service demands.
18. Develop good working relationships.
19. Participate in appropriate and relevant communications networks.
20. Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward/department.
THE LEEDS WAY VALUES
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work.
Our five values are:
* Patient-centred
* Collaborative
* Fair
* Accountable
* Empowered
All our actions and endeavours will be guided and evaluated through these values. Additionally, the following are core values which relate specifically to this post:
* Respect the contribution of all members within the team and the importance of working together to give patient care.
* Commitment to contributing to a quality service in an efficient and effective manner.
* Recognises the importance of confidentiality.
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