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Groups & Events Executive - London, London
Location: London, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
f1e40d1d9af6
Job Views:
4
Posted:
28.03.2025
Expiry Date:
12.05.2025
Job Description:
Groups & Events Executive - London
In this role as Groups & Events Executive, you will:
* Ensure all enquiries are dealt with quickly and with the highest level of customer service.
* Input all group & event enquiries into Delphi, adhering to data entry standards.
* Manage pre & post group and event billing and credit control in a timely manner.
* Attend pre & post event client meetings, event & group pipeline meetings, credit meetings and function sheet meetings as appropriate.
* Conduct imaginative and engaging client site inspections.
* Successfully convert and contract enquiries, in order to exceed monthly, quarterly and yearly group & event budget.
To succeed in this role, you'll need:
* Experience in an upscale or lifestyle venue sales and planning environment.
* Hot-desking across multiple properties is required.
* Excellent communication skills, with a strong attention to detail and the ability to thrive in a fast-paced environment.
* Efficient in using Microsoft Office, Opera, Delphi, Cvent and other RFP platforms.
* Flexibility in working hours is required.
* Can work independently and collaboratively with others to foster teamwork.
At St Martins Lane and Sanderson, we are more than just hotels - we are lifestyle icons. As part of the Morgan's Originals collection, you'll be joining a global brand that celebrates creativity, individuality, and a touch of rebellion.
Alongside a competitive salary, we offer the following benefits:
* A dynamic and inclusive work environment.
* The opportunity to work in two prestigious hotels in the heart of London.
* Professional growth and development opportunities.
* Free Dry Cleaning/Uniform washing, to ensure you're ready with a clean outfit for the next shift!
* Season ticket loan to help with the annual cost of travel.
* Ride to work scheme, a loan of up to 5000 to help with the cost of a bike and equipment if you want to ride to work.
* Access to the Accor Heartist loyalty scheme with up to 50% off hotels around the world.
* Guest Experience (A free night at St Martins Lane, Complimentary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
* Length of Service incentives (extra holidays) because who doesn't love extra holidays!
* Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
* Access to the Accor Heartist programme after passing probation!
* Code membership to enjoy the finest that hospitality has to offer.
* Regular Staff get-togethers (Summer party, Children's Xmas Party, Department nights out) - we love to enjoy ourselves!
* Employee Assistance Programme - We've got your back, we work with a confidential service provider who can offer support about anything whether it be medical, mental, legal or financial.
* Mental Health Champions - It's ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
* Lots of opportunity to progress and switch it up as part of a global family of brands.
* Eye care vouchers - We are partnered with Specsavers, which means we can offer our screen-using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
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