Employer Sheffield Health & Social Care NHS Foundation Trust
Employer type NHS
Site Distington House
Town Sheffield
Closing 15/12/2024 23:59
Interview date 14/01/2025
NHS AfC: Band 7
About us
At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.
We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.
Job overview
This role is a partnership role which involves working across Sheffield Health & Social Care NHS Foundation Trust, Heeley Trust, Heeley Plus Primary Care Network and Sheffield City Council.
This role has been developed specifically for people who have lived experience of serious mental illness (e.g., bipolar, personality disorder, schizophrenia, psychosis and associated complex mental health conditions) who have worked for a substantial period as Peer Workers/Experts by Experience/Lived Experience Practitioners. Through sharing wisdom and insights from their own experiences, paired with the ability to engage with other people’s lived experiences, the Lived Experience Practitioner will co-develop and deliver training, consult wider team colleagues, undertake engagement/communication activities and inspire hope and belief that recovery is possible.
We welcome applications from individuals from diverse communities and specifically who have received care in Sheffield.
Main duties of the job
* To support the development of the Gleadless & Heeley Neighbourhood Mental Health Centre, acting as a key liaison and outreach professional between the centre, teams working at the centre and wider communities, including people with lived experience who live in the Gleadless and Heeley area of Sheffield.
Detailed job description and main responsibilities
* Work with workstream leads, colleagues, partner organisations, service users, their carers and families to ensure co-production in terms of scope, planning, design and the delivery workstreams / projects within the programme.
* Support the delivery of coproduced care pathways through the workstream projects to a high standard and in a cost effective manner.
* Act as a point of escalation for the workstream leads within the programme in relation to coproduction and providing and promoting resolution.
* To provide consultation and training to staff in understanding and working with people with complex social, emotional and interpersonal difficulties.
* Manage the delivery of benefits and track realisation of the coproduced interventions.
* Provide leadership and participation in relevant internal and external working groups and giving advice and sharing expertise/ support on matters relate to coproduction with those who have lived experience.
* Forge close working relationships across the 24/7 pilot partners and beyond to facilitate effective coproduced outcomes.
* Communicate highly complex, sensitive, and contentious information to wide range of audiences, with appreciation if the challenges and inequalities faced by people using our services.
* Work flexibly to support the effective engagement and relationships that deliver change using the coproduced approach.
* Work with others to Support the development and delivery of communications plans to support engagement.
* Where required, take responsibility for the coordination of Experts by experience and volunteers within the 24/7 mental health pilot workstreams.
* Co-produce with the workstream and Transformation leads reports that summarise issues, appraise outcomes and provide updates on progress against the programme implementation plan.
* Co create with the leadership group the collation of qualitative and quantitative information and make appropriate analysis based on the lived experience expertise.
* To be able to analyse, interpret and compare a wide range of information to identify themes and questions.
* Contribute to the development of key performance indicators for the successful assessment of individual and work stream success.
* Support the local evaluation of the Heeley 24/7 mental health pilot working in conjunction with external evaluators.
* To provide liaison to wider mental health, local authority, primary care and VCSE teams working within the hub to consult on personalised care, support and treatment in addition to reviewing/recommending lived experience engagement.
* To be involved in co-developing and co-delivering engagement events across all stakeholders, patients/public within Heeley.
* Contribute the lived experience view to short, medium and long term business plans, achieving quality outcomes.
* Contribute the lived experience view to the development of performance and governance strategies and the development and implementation of improvement programmes.
* Contribute the lived experience view to the review and development of existing information management systems.
* To work with services to enable the use of a range of a flexible approach to collection of patient experience including face to face forums, surveys and individual stories.
* Take a lead role in the development and dissemination of internal and external engagement and communications strategies/messages ensuring the service user voice remains at the heart of all messages.
* Contribute the lived experience view, where required, to the development of policies and procedures.
Person specification
Training and Qualifications
* Educated to a degree level or equivalent experience.
* Evidence of ongoing professional development/training in areas to support Experts by Experience/Lived Experience Practitioners.
Knowledge and Skills
* Ability to work to tight deadlines, under pressure and to prioritise own work streams.
* Excellent verbal and written communication skills.
* Independent leader and thinker with demonstrated good judgement, problem solving and analytical skills.
* Ability to provide leadership support and guidance to a wide range of people including service users and carers.
* Ability to Co-design outcome measures that capture service user experience and carer experience.
* Lead and manage the delivery of benefits and track realisation of the coproduced interventions.
* Ability to make decisions on difficult and contentious issues where they may be a number of courses of action.
* Ability to Forge close working relationships across SHSC and across the ACP to facilitate effective coproduced outcomes.
* Previous skills and knowledge of managing other staff.
Experience
* Experience of leading the Co design of project work including its conception, development and delivery.
* At least 3 years prior experience working as an Expert by Experience/Lived Experience Practitioner within mental health and wider partners.
* Experience of managing projects including developing and managing progress against plans.
* Experience of Building relationships with multidisciplinary colleagues to deliver on shared project objectives.
* Experience of co-designing projects with multiple stakeholders including NHS colleagues, VCSE, Commissioners, service users, carers and their families.
* Personal experience of using mental health services.
* Experience of supervising and guiding the work of other staff.
* Experience of leading meetings and setting agenda’s.
* Strategic partnership experience.
Other
* Ability to organise own workload without supervision working to tight and often changing timescales.
* Understanding of and commitment to equality of opportunity and good working relationships.
* Adaptability, flexibility and ability to cope with uncertainty and change.
* Working under pressure with tight deadlines.
We aim to be an organisation that is diverse and inclusive and to meet this aim we welcome applications from people with a wide range of life experience and whose diversity echoes the diversity of Sheffield, that of the people who use our services, and that of the people who may need to use our services but face barriers to access.
We are a Disability Confident employer level 2 and hope to achieve level 3 this year. We offer a guaranteed interview to disabled applicants who meet all of the essential criteria for a role.
The Trust is committed to safeguarding adults and children and as part of our safe recruitment practice the successful applicant(s) will be subject to a check with the Disclosure and Barring Service (DBS) if it is deemed appropriate for the role.
#J-18808-Ljbffr