Service Engineer Swindon
Food, FMCG, Machinery
Salary c£45k (with OT - £60K to £65K) + Hybrid Car + Private Medical + Benefits
Apply if you are a Service Engineer, Service Technician, Field Service Technician, Maintenance Engineer, Installation Engineer, Commissioning Engineer, Customer Support Engineer
We are seeking a skilled and motivated Service Engineer to join our team, specializing in the installation, maintenance, and repair of specialist packaging and filling equipment. The ideal candidate will be responsible for providing technical support to customers, ensuring that machinery operates efficiently and meets the highest standards of performance. This role involves travel to client sites for service visits, troubleshooting, and training, with a focus on delivering excellent customer service.
Installation & Commissioning: Install, set up, and commission specialist packaging and filling equipment at customer sites, ensuring systems function according to specifications.
Maintenance & Repairs: Perform routine and preventive maintenance on machinery to minimize downtime, diagnose faults, and carry out timely repairs to keep equipment running smoothly.
Technical Support: Provide expert technical support and troubleshooting to customers, both remotely and on-site, to resolve operational issues and improve equipment efficiency.
Training: Conduct on-site training for customer staff on the proper operation and maintenance of the equipment.
PLC integration
Maintain detailed service reports, records of repairs, and documentation of any changes or upgrades performed on machinery.
Recommend and manage spare parts inventory for customer equipment, ensuring quick turnaround for repairs and maintenance needs.
Customer Relationship Management: Build strong relationships with clients by providing excellent customer service and support, ensuring high levels of satisfaction and repeat business.
Provide recommendations and perform equipment upgrades or retrofits to improve performance and extend the lifespan of machines.
Safety & Compliance: Ensure all work complies with relevant safety standards and company policies, and adhere to health and safety regulations during service visits.
Experience: Minimum of 3-5 years of experience in servicing and maintaining machinery.
Strong understanding of mechanical systems, PLC programming, electrical troubleshooting, hydraulics, and pneumatics. Familiarity with packaging and filling machinery is highly desirable.
Travel: Willingness to travel to customer sites domestically - most of their client’s are 2 -2.There may be occasional overnights (5 -10 nights a month)
Competitive salary with overtime opportunities. (£Hybrid low tax car, tools, and equipment provided.
- Training and development opportunities.
Apply if you are a Service Engineer, Service Technician, Field Service Technician, Maintenance Engineer, Installation Engineer, Commissioning Engineer, Customer Support Engineer