We are seeking a dedicated and experienced Practice Manager to join our team at ProfDoc in Watford. As a key leader, you will oversee the day-to-day operations of our clinic, ensuring efficient processes, smooth workflow, and outstanding service to both clients and staff.
The ideal candidate will have a strong background in veterinary practice operations and excellent leadership, organizational skills, and a passion for animal care.
Key Responsibilities:
* Leadership & Staff Management: Lead, motivate, and support a diverse team of veterinarians, technicians, and support staff to ensure high morale, productivity, and a positive workplace culture.
* Operational Efficiency: Oversee the daily operations of the clinic, ensuring that procedures are followed, resources are utilized effectively, and the clinic runs smoothly.
* Financial Management: Manage budgets, monitor financial performance, and ensure the clinic meets its revenue targets while maintaining high-quality service.
* Client Relations: Enhance client experience by ensuring excellent customer service, addressing client concerns, and maintaining a positive and professional clinic reputation.
* Staff Training & Development: Develop training programs, encourage continuous professional development, and ensure staff are well-equipped with the necessary skills and knowledge.
* Compliance & Quality Control: Ensure the practice adheres to all regulatory and legal requirements, including veterinary standards, health & safety regulations, and ethical practices.
We offer a competitive salary of around £55,000 per annum, depending on experience.