Customer Service Advisor - Glasgow
* £23,600 per year
* Comprehensive training and ongoing professional development
* Generous holiday allowance of over 7 weeks
* Performance-based annual bonus
* Attractive discounts on our services
* Opportunity to purchase company shares
Hours
* Full time, various shifts
Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!
The role of Customer Service Advisor:
* Handle inbound calls from customers
* Address banking queries and concerns with care
* Assist customers with their claims
* Provide exceptional customer service
* Navigate various systems to deliver efficient solutions
The ideal Customer Service Advisor:
* Excellent communication skills
* Proficient with IT systems
* Empathetic and customer-centric approach
* Strong customer service skills
* Ability to meet KPIs