Reception Team Member - YHA Swanage
Position: Reception Team Member
Location: YHA Swanage
Contract: Seasonal, Part-time (25+ hours per week)
Salary: £11.44 per hour (rising to £12.21 in March)
Are you looking for a fun and varied job in hospitality? YHA Swanage is looking for a Reception Team Member to join their team!
As a Reception Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
Responsibilities:
* Providing great customer service to all our customers, members, and guests
* Maintaining a welcoming space - keeping our reception area tidy and inviting
* Working on reception, offering insights about the hostel and the local area
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service
Skills and Experience Required:
* Experience of working face to face with customers
* Experience of working in a team
* Excellent timekeeping with flexibility to cover different shifts
* Ability to manage varying pressures and workload demands
* Knowledge and understanding of the core purpose of YHA
At YHA, we value lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.
How to Apply:
Submit your CV and complete the application form. If you need any assistance, please visit the contact page on the YHA Jobs website.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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