Implementation and Support Consultant
This is a leading provider of marketing and communications in the UK. With over 30 years' experience in the direct marketing, CRM and transactional communication industries, they take great pride in providing their clients with a variety of tailored solutions and cost-effective services to improve the quality of their customer communications, streamline processes, consolidate costs and ultimately, deliver a greater return on investment.
We are looking for a motivated Implementation and Support Consultant for Hybrid Mail/Digital Solutions that will be responsible for managing the end-to-end implementation of hybrid mail and digital communication solutions for clients. This role involves coordinating with internal teams, understanding client requirements, delivering tailored solutions, and providing post-implementation support to ensure a seamless user experience. You will serve as the primary contact during the onboarding process, helping to ensure that the digital solution integrates well with the client's existing systems and meets their specific business needs. You will have good experience in implementation, technical support, or customer success roles, ideally within the digital solutions, hybrid mail, or related technology sectors. You will be proficient with cloud-based communication platforms, CRM systems, and data management tools. Familiarity with hybrid mail systems or digital communication solutions is a plus.
...