Job Description Position: Receptionist Location: Worcestershire Salary: £24,750 per annum Employment Type: Full-Time (Part-Time May Be Available - 4 Days) Annual Bonus: £1,800 Tips: Approximately £3,000 About Us: This is a distinguished hotel located in the heart of Worcestershire, known for its exceptional service and warm hospitality. We pride ourselves on creating a welcoming environment for all our guests, making their stay truly memorable. Job Description: We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is enjoyable and hassle-free. Your responsibilities will include: Welcoming and checking in guests Managing reservations and room allocations Handling guest inquiries and providing information about the hotel and local attractions Coordinating with housekeeping and other departments to fulfill guest requests Processing payments and maintaining accurate records Resolving any guest issues promptly and efficiently Qualifications: Experience: Minimum of 1 year of hotel reception experience is required. Skills: Excellent communication and interpersonal skills, proficiency in using hotel management software, strong organizational abilities, and the ability to multitask. Attributes: A positive attitude, attention to detail, and a commitment to providing outstanding customer service. Benefits: Competitive Salary: £24,750 per annum. Annual Bonus: £1,800. Tips: Approximately £3,000. Work-Life Balance: Part-time options available (4 days). Professional Development: Opportunities for growth and career advancement within the hotel. How to Apply: If you are passionate about hospitality and have the required experience, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and quote 33589 Join our team and be a part of a dynamic and rewarding work environment. We look forward to welcoming you We are equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.