SAP Service & Relationship Management Lead - Birmingham or Budapest
Location: Birmingham or Budapest, BIR, GB
Country: United Kingdom
Req ID: 505853
About CRH
We are CRH, committed to contributing to a more resilient and sustainable built environment through the delivery of unique, superior building materials and products.
CRH is the leading provider of building materials solutions, employing c.78,500 people at c.3,390 operating locations in 28 countries. We support transportation and critical utility infrastructure projects, complex non-residential construction, and outdoor living solutions.
Position Overview
Responsible for ensuring that CRH Europe’s centrally managed SAP strategic templates effectively meet the requirements of the businesses utilizing them.
Key Tasks and Responsibilities
In this role, you will be:
* Leading engagement with businesses using the SAP strategic templates.
* Ensuring that business requirements are understood, prioritized and addressed in a satisfactory and timely manner.
* Overseeing governance operating models/processes for the strategic SAP templates.
* Accountable for service and demand management processes.
* Owning the capacity planning process to evaluate current/future resourcing against workload demands.
* Managing departmental finances for the Strategic Enterprise Solutions team.
* Driving user adoption through end-user training and knowledge management services.
Key Characteristics
* Customer focused and action oriented.
* Analytical and solution oriented.
* Excellent organizational and planning skills.
* Collaborative relationship builder.
* Effective communicator and influencer.
* Service management skills.
* Experience in demand & capacity planning/management.
* Business process awareness/knowledge.
* SAP functional knowledge.
Experience / Education
You are/have:
* Degree/Masters in Computer Science, Information Systems, or related field.
* Multiple years of experience working with SAP.
* Experience in a manufacturing/industrial environment.
* Experience working internationally with different countries/cultures.
What CRH Offers You
* A culture that values growth and internal promotion.
* Highly competitive salary package.
* Comprehensive secondary benefits.
* Significant contribution to your pension plan.
* Health and wellness programs, including an on-site gym.
* Excellent opportunities to develop with a global organization.
Connect your future to CRH
At CRH, we believe our mutual differences contribute to a healthy and productive workspace. Please introduce yourself and send us your application.
CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees.
Benefits/perks may vary depending on the nature of the employment and country.
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