Radiotherapy Treatment Co-ordinator (XR02)
Supportthe planning and delivery of radiotherapy treatment by ensuring theadministrative functions (transport, accessing notes & images, liaisingwith patients regarding appointments etc.) are completed.
Therole also involves the direct support of patients through the radiotherapyprocess (assisting with dressing / undressing, aiding patients to the toilet,general patient care etc.).
Expected ShortlistingDate:
08/11/2024
Planned InterviewDate:
22/11/2024
Main duties of the job
GeneralDuties
Ensure the clinical areas are wellstocked, clean and tidy. Monitor and replace items when required.
Ensure clean linen/gowns areavailable and disposing of dirty laundry appropriately.
Ordering and checking stock for theradiotherapy department, liaising with the head of department to ensurebudget overview is maintained. Unpacking order and distributing stock to theappropriate areas.
Act as a Radiotherapy unitreceptionist using computerised patient administration system.
Organise and co-ordinate patientappointment scheduling for the day to day running of the treatment units.
Retrieve and deliver notes forclinics as required.
Collect notes and treatment cardsfor patients on completion of treatment.
Carrying out additional duties asrequested by the Head of Radiotherapy or management team, commensurate withthe grade of the post
GeneralClerical Duties
Make and amend where necessarypatient appointments for outpatients within the radiotherapy department (i.e.treatment planning clinics etc.).
Book / amend patient transport asrequired
Liaise and arrange appointments forsupport services e.g. physiotherapist, nurses.
Answering telephones, taking,conveying and dealing with messages.Bleeping hospital personnel as requested.
General Clerical duties as requiredby radiographers and other healthcare professionals.
PLEASESEE JOB DESCRIPTION FOR FULL DETAILS.
About us
Theradiotherapy department delivers treatment care packages to approximately6,500 patients per year. Forming part of a team of co-ordinators, you willhave a clear understanding of the whole of the radiotherapy process. You willbe responsible for supporting the delivery of radiotherapy via a combinationof clerical and patient support duties.
6. THE LEEDS WAY VALUES
Ourvalues are part of what make us different from other trusts, so we see thisas strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:
Accountable
Empowered
Allour actions and endeavours will be guided and evaluated through these values
LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.
Job responsibilities
GeneralDuties
Ensure the clinical areas are wellstocked, clean and tidy. Monitor and replace items when required.
Ensure clean linen/gowns areavailable and disposing of dirty laundry appropriately.
Ordering and checking stock for theradiotherapy department, liaising with the head of department to ensurebudget overview is maintained. Unpacking order and distributing stock to theappropriate areas.
Act as a Radiotherapy unitreceptionist using computerised patient administration system.
Organise and co-ordinate patientappointment scheduling for the day to day running of the treatment units.
Retrieve and deliver notes forclinics as required.
Collect notes and treatment cardsfor patients on completion of treatment.
Carrying out additional duties asrequested by the Head of Radiotherapy or management team, commensurate withthe grade of the post
GeneralClerical Duties
Make and amend where necessarypatient appointments for outpatients within the radiotherapy department (i.e.treatment planning clinics etc.).
Book / amend patient transport asrequired
Liaise and arrange appointments forsupport services e.g. physiotherapist, nurses.
Answering telephones, taking,conveying and dealing with messages.Bleeping hospital personnel as requested.
General Clerical duties as requiredby radiographers and other healthcare professionals.
Ensure that patients notes aretracked correctly using the hospitals computerised system.
Liaise with Booking office,clinicians, nurses, planningdepartment and any other areas as required
Undertake data collection foraudit/research purpose as required
General clerical tasks e.g.photocopying, filing etc.
PatientCare Duties
Greet patients on their arrival,book them into the appropriate area and direct them as required.
Communicate with cancer patientsregarding their appointments and general care.
Assist in the dressing/undressing ofpatients where required.
Where necessary attending topatients personal needs (e.g. assisting with toilet).
Organise refreshments for patients.
Liaise with staff groups tofacilitate the continuous care of the patient.
Provide a source of support andinformation for cancer patients undergoing radiotherapy.
Following training, deliverinformation regarding the radiotherapy process to patients.
Support distressed patients andfamilies/carers when required
Able to identify when patients/carers need referral for specialist services/support and make theappropriate referral as necessary. Communicate that a referral has been madeto the appropriate professionals in the team
-Reportrepairs
--get back lash from patients and had ago at when machines are running behind
-takingIPs to wards
-training and showing new starters
-make sure all the prep rooms are fully stocked with information leaflets
-make sure make sure the sim rooms are fully stocked with information leaflets
-make sure the nurses stand hare fully stocked with information leaflets
- Fill in travel documents to claim moneyback
-Fill In Insurance documents on patients last day and print off full schedule
Healthand Safety/Risk Management
Allstaff are responsible for working with their colleagues to maintain andimprove the quality of services provided to our patients and other serviceusers. This includes complying at alltimes with the Leeds Teaching Hospitals NHS Trust Policies, including Healthand Safety policies, in particular by following agreed safe workingprocedures, and reporting incidents using the Trust Incident Reportingsystem.
InfectionControl
Thejobholder must comply at all times with the Leeds Teaching Hospitals NHSTrust Infection Control policies, in particular by practising UniversalInfection Control Precautions. Hand hygiene must be performed before andafter contact with patients and their environment.
Equalityand Diversity
Thejobholder must comply with all policies and procedures designed to ensureequality of employment and that services are delivered in ways that meet theindividual needs of patients and their families. No person whether they are staff, patientor visitor should receive less favourable treatment because of their gender,ethnic origin, age, disability, sexual orientation, religion etc.
Patientand Public Involvement
TheTrust has a statutory duty to involve patients and public in evaluating andplanning services. All staff have aresponsibility to listen to the views of patients and to contribute toservice improvements based on patient feedback.
Trainingand Personal Development Continuous Professional Development
Thejobholder must take responsibility in agreement with his/her line manager forhis/her own personal development by ensuring that Continuous ProfessionalDevelopment remains a priority. Thejobholder will undertake all mandatory training required for the role.
Respectfor Patient Confidentiality
Thejobholder should respect patient confidentiality at all times and not divulgepatient information unless sanctioned by the requirements of the role.
Communicationand working relationships
Thepostholder will be required to liaise and communicate clearly andprofessionally with cancer patients (many of which are elderly, frail orconfused), carers, and departmental staff at all levels, including ConsultantOncologists.
Theywill be required to assimilate, assess and appropriately process informationto achieve appropriate and correct radiotherapy treatment care pathways forcancer patients.
Tobe expected to use initiative in order to achieve the expected results asdefined by departmental policies and regulations. The post holder should usetheir discretion to take action whilst accepting and utilising guidance frompeers.
SpecialWorking Conditions
PhysicalEffort
Moderatephysical effort (moving patients on trolleys, wheelchairs, with hoists etc.)is required on an occasional basis (could be several times per shift).
Therole also requires light physical effort related to moving patient recordsand accessories, films and restocking clinical areas on an occasional basis
MentalEffort
Thepostholder requires a general level of mental agility and concentration toundertake patient support related tasks and maintain subsequent records andreports.
EmotionalEffort
Thepostholder will have direct contact with cancer patients and is required torecognize and ease distress of them. Occasionally, these patients will beterminally ill.
WorkingConditions
Therole involves a proportion of time in VDU usage (approximately 50%), one-toone situations with patients (30%), with the remainder split betweenadministration, restocking, telephone communications and supporting staffappropriately.
Indealing with patients (dressing, helping with toilet issues, attendingpatients on trolleys) the postholder will occasionally have direct contactwith bodily fluids, soiled linen, smells etc.
Person Specification
Experience
* Experience of working with people
* Basic computer skills
* Working in large organisations
* Experience of working with people in healthcare setting
* Experience of computerised appointment booking systems
* ECDL
Qualifications
* Level 2 qualification or equivalent in relevant health care related subject
* Grade D GCSE English + Maths or Level 2 Functional Skills equivalent
* Completion of Care Certificate. Otherwise will be mandatory training requirement during first 3 months of employment
Skills & behaviours
* Good organisational ability
* Excellent interpersonal and communication skills
* Able to work as part of a team
* Open to learning and willing to undertake training as required
* Flexible approach
* Self-motivated and able to work independently
Other Criteria
* Word Processing / use PC
* Relevant Clinical experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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