Role: Customer Service Administrator Location: North East, UK Salary: £25,000 per annum Job Type: Full-Time, Permanent Are you a highly organised and detail-oriented individual looking to make an impact in a fast-paced, growing company? We are seeking an enthusiastic Administrator to join our team and help us deliver exceptional service to our clients. Key Responsibilities Scanning and Archiving: Manage and maintain the digital and physical filing systems, ensuring documents are accurately scanned, archived, and easily accessible. Email Inbox Management: Monitor and organise the company email inbox, responding to or redirecting messages promptly and professionally. Ordering and Stock Control: Track inventory levels, place orders for supplies, and coordinate with suppliers to ensure timely delivery and stock availability. Administrative Support: Provide general administrative support to various departments to ensure smooth day-to-day operations. Database Management: Update and maintain client, order, and supplier records. Customer Orders and Invoicing: Assist in processing customer orders, preparing invoices, and maintaining accurate financial records. Report Preparation: Compile and produce reports as required for management. About You Experience: Proven administrative experience, preferably in a related industry Skills: Strong organisational and multitasking abilities, with excellent attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Communication: Clear and professional verbal and written communication skills. Attitude: A proactive, adaptable, and solution-oriented approach to work. What We Offer A competitive salary of £25,000 per annum. A friendly, collaborative, and supportive working environment. Opportunities for professional growth and career development.