Open Sales Administrator - London Business School, Regents Park, NW1 4SAThe RoleLondon Business School are looking for an Admissions Associate an interest in finance to support the admissions and sales process by ensuring timely payment collection, managing transfers and cancellations, and maintaining accurate credit records. You\\\'ll act as a point of contact within the team for participant enquiries and ensure that they are dealt with promptly to meet and exceed their needs and expectations. You\\\'ll also be responsible to monitor and follow up on overdye payments, manage transfers and cancellations efficiently.This role is a 12 month fixed term contractMain ResponsibilitiesHigh-quality service provided to participants and stakeholders. Timely response to and resolution of enquiries, requests and issues. Meeting or exceeding targets and metrics. Contribution to the achievement of team targets. Up-to-date diary management. Accuracy and integrity of data in business systems. Development of relationships within and outside the team, and positive feedback from colleagues. Compliance with processes, procedures and standards. Who we are looking forExcellent customer service skills. Experience of working in a customer-facing environment. A self-starter, with a proven track record of delivering against Key Performance Indicators or metrics. Excellent written and verbal communication skills and the ability to address a variety of stakeholders. Sound working knowledge of standard IT packages, systems and/or databases. Proactive approach to relationship development with colleagues and stakeholders. Good attention to detail. Good time management skills with the ability to organise and prioritise. Good team working skills and the ability to work collaboratively. Ability to interpret and apply guidelines to a specific activity. Experience in standard financial management processes. Possess an interest in higher education and student recruitmentWhy London Business SchoolLondon Business School; a global and vibrant business community basedin two of the world’s most dynamic cities, London and Dubai. It’swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su...What you can expect from us Generous annual leave of 27 days plus extra between Christmas and New Year Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution) Free onsite gym and swimming pool Amazing range of professional development to support your career path Enhanced cycle to work scheme Wellbeing offering to support your physical, mental and financial health Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.Our commitment to driving inclusion and belonging We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applyingPlease note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.