Job Title – Technical Maintenance Controller / HGV Workshop Controller
Salary – £35,690 per annum
Hours – Days – 37.5hr week
Location – Coventry
I am currently working with Specialist Fleet Company in the Coventry area who are looking for a Technical Maintenance Controller / HGV Workshop Controller to join their team.
Technical Maintenance Controller / HGV Workshop Controller Duties:
Delivery of cost and service effective maintenance solutions to satisfy customer needs within the maintenance budgets and agreed customer service KPIs.
Ensure cost effective maintenance solutions are met on every occasion by checking history and warranty. Challenge all work to ensure that all maintenance is carried out to cost and quality standards.
Monitoring and reporting on customer VOR’s in order to proactively manage and minimise the downtime of customer assets.
To check contracts for vehicles and their specific collection/ delivery and substitute allocation costs and entitlements.
When a recharge is identified gain all necessary evidence and reports to allow the Coordinators to liaise with customer to obtain order numbers.
To challenge all costs in line with Supplier Repairing Dealer (RDAs ) agreements.
Monitoring and controlling VOCs and ensure maintenance spend is kept within set budgets.
To ensure that when authorising repairs the history on the vehicle is checked thoroughly for any parts warranty / warranty / rework, recharge or policy entitlement that can be claimed.
Where necessary source new and used parts to assist repairers and elevate down time.
To identify and resolve any issues with appropriate suppliers in line with Guidelines set out within the RDA.
Identify issues with suppliers and resolve whilst maintaining and building an effective relationship.
Liaise with the appropriate Regional Engineering Manager where satisfactory resolutions cannot be met.
Control of maintenance trends such as warranty, policy and component failure.
To obtain any necessary credits from supplier / manufacture failures that have been identified.
To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed Key Performance Indicators.
When rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.
These requirements are representative, but not all-inclusive, of the knowledge, skills, and abilities required performing in the role.
Package/Benefits:
Salary up to £33,990 (gross) per annum (dependant on experience)
22 days annual leave + bank holidays
Additional days holiday up to 25 days with service
Pension Scheme
Perkbox
Life Assurance
Employee Assistance Programme
Training & Development Opportunities
Free Parking
Service Award
How to apply for this Technical Maintenance Controller / HGV Workshop Controller: Please get in touch with Jonathan Young on (phone number removed) for more information or apply via email at (url removed)