Are you an Infrastructure Engineer interested in new technology and trends with a strong track record in Infrastructure Support and Deployment? Would you like to be part of a growing Operational Support team?
Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Candidate must be eligible to undergo security clearance (DV).
What will you be doing?
The preferred candidate will demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Linux (Ubuntu / CentOS), Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage.
The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support.
You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.
As a 3rd Line Engineer you will;
* Responsible for the operation and maintenance of Infrastructure across a variety of technologies:
o RHEL
o Microsoft Windows Server (including services such as AD, DNS, DHCP)
o Virtualisation (Hyper-V)
o Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams)
o Networking technologies and storage
* Author and contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.
* Handle escalated issues from both 1st- and 2nd-line support.
* Investigate and resolve advanced hardware and software problems, performing Root Cause Analysis as required.
* Managing system upgrades, installations, and configurations.
* Collaborating with vendors and external support for specialised expertise.
* Providing guidance and mentoring to lower-level support staff.
* Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V;
* Have excellent knowledge of Windows Server Environments, from Server 2003 – 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support;
* Have very strong Linux system administration skills (Ubuntu / CentOS);
* Have good knowledge of TCP/IP and networking technologies including load balancing and firewalls;
* Have good knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell;
* Have good general knowledge of SAN storage technologies;
* Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
* Possess excellent communication skills;
* Have experience of producing and updating technical documentation to a high standard;
* Ability to gain and hold security clearance.
WHAT DO WE DO FOR YOU?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
* Contributory Pension Scheme
* Private Medical Insurance
* 33 days Annual Leave (including public and bank holidays)
* Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Who We Are:
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Original Posting Date:
2024-09-10
#J-18808-Ljbffr