Job summary The Study Support Service Facilitator is responsible for supporting the delivery of services within the NIHR Regional Research Delivery Network (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, which serves as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The role will be responsible for engaging with multiple partners across the region, fostering collaboration and coordination through the facilitation of communities and events. Additionally, the role will maintain proficiency in cost and attribution tools, ensuring adept support for regional organisations with their data requirements. The role's efforts will be instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, the post-holder will contribute significantly to the overarching goals of the RDN. Main duties of the job Strategic Management Information & Administration Operational Management Service Improvement & Development Performance Management Life Sciences Industry Financial Management Responsibilities Continuous Improvement Communication & Stakeholder Management Corporate Governance About us From October 2024, the current NIHR Clinical Research Network will be changing to become the NIHR Research Delivery Network (RDN). The RDN will build on the successes of the CRN in supporting the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy. The RDN will support: Clinical trials and other well-designed health and social care research studies (including studies that are delivered outside of an NHS setting) Public health studies that require the recruitment of individuals within an NHS setting (that is, acute, ambulance, mental health, community or primary care) or an episode of care which involves contact with the NHS. Date posted 11 March 2025 Pay scheme Agenda for change Band Band 6 Salary £44,806 to £53,134 a year per annum incl. HCAS Contract Permanent Working pattern Full-time Reference number 196-RD260 Job locations Guy's Hospital London SE1 9RT Job description Job responsibilities Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives. Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems. Support the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making. Maintain proficiency in cost attribution tools to support regional organisations with their user understanding, support resource access and data requirements. Support the coordination of the National Specialty and Setting Groups (e.g. organise national meetings, and supporting the general activities of the National Specialty and Setting Leads). Provide administrative support (e.g. note-taking and action tracking) to facilitate operational and project delivery and to capture learnings and knowledge for national network benefit. Support Study Sponsors and delegates in the utilisation of the Sponsor Engagement Tool to secure visibility of real-time research activity data and help identify capacity in the health and care research system to deliver research quickly and efficiently. Work in accordance with RRDN contractual requirements (e.g. the Performance and Operating Framework) and with Host-related policies and procedures. Support problem-solving, on request, to support RDN customers with identified challenges in study delivery. Job description Job responsibilities Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives. Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems. Support the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making. Maintain proficiency in cost attribution tools to support regional organisations with their user understanding, support resource access and data requirements. Support the coordination of the National Specialty and Setting Groups (e.g. organise national meetings, and supporting the general activities of the National Specialty and Setting Leads). Provide administrative support (e.g. note-taking and action tracking) to facilitate operational and project delivery and to capture learnings and knowledge for national network benefit. Support Study Sponsors and delegates in the utilisation of the Sponsor Engagement Tool to secure visibility of real-time research activity data and help identify capacity in the health and care research system to deliver research quickly and efficiently. Work in accordance with RRDN contractual requirements (e.g. the Performance and Operating Framework) and with Host-related policies and procedures. Support problem-solving, on request, to support RDN customers with identified challenges in study delivery. Person Specification Skills Essential Ability to communicate clearly with multi-disciplinary staff at all levels and across organisations Ability to work independently in accordance with SOPs, while supporting the broader activities of a team Ability to prepare and deliver presentations and reports to a high standard Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office Knowledge Essential Knowledge of the research study lifecycle Knowledge of scientific, research and medical terms commonly used in health and care research Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR) Experience Essential Understanding of key RDN customers and their needs Understanding of governance and legislative framework for clinical research in the NHS Experience of working in a health and care research environment Experience of using data systems in understanding and supporting performance Experience of supporting with the management of projects and programmes Knowledge/Qualifications Essential Degree or specialist training relevant to the role Desirable Degree in health or science discipline Person Specification Skills Essential Ability to communicate clearly with multi-disciplinary staff at all levels and across organisations Ability to work independently in accordance with SOPs, while supporting the broader activities of a team Ability to prepare and deliver presentations and reports to a high standard Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office Knowledge Essential Knowledge of the research study lifecycle Knowledge of scientific, research and medical terms commonly used in health and care research Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR) Experience Essential Understanding of key RDN customers and their needs Understanding of governance and legislative framework for clinical research in the NHS Experience of working in a health and care research environment Experience of using data systems in understanding and supporting performance Experience of supporting with the management of projects and programmes Knowledge/Qualifications Essential Degree or specialist training relevant to the role Desirable Degree in health or science discipline Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Guy's and St Thomas' NHS Foundation Trust Address Guy's Hospital London SE1 9RT Employer's website https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)