Please note this vacancy is only available for Birmingham City Council employees and Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).
Permanent
Grade 3 - £25,119 - £31,364 Consultation grade - subject to formal evaluation under the Pay Equity Review
We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.
Working 36.5 hours per week working a rota of 12.5 hour day and night shifts, any 3 days out of 7
Location: Office Based at Priestley Wharf
Job Title: Control Centre Operator
To operate and monitor all systems within the 24/7/365 Birmingham Control Centre in an efficient manner, ensuring compliance with legal frameworks and quality standards while delivering high standards of customer service.
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining, and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.
A Security Industry Authority (SIA) Licence is a requirement of this role.
A Disclosure and Barring Service (DBS) check may be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Job Description and Person Specification
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