Were looking for an organised and enthusiastic Rental Customer Advisor for our Aberdeen Car & Van Rental branch.
We offer:
* 33 days annual leave
* Flexible leave
* Generous employee discounts
* Private healthcare
* Workplace pension
* Extensive training
* Enhanced maternity and paternity leave
* and much more
Hours
Monday - Friday 8am-5.30pm, including occasional weekends.
About the role
As part of a busy Arnold Clark Car & Van Rental team, youll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
1. Delivering a consistently excellent level of customer care, both face to face and on the telephone.
2. Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently.
3. Handling customer complaints and queries.
4. Monitoring and controlling expenditure.
5. Running daily reports and ensuring theyre acted on.
6. Helping to promote the branch and keeping customer experience core to your focus.
7. Occasionally covering at other branches when needed....